Tape Library unknown changer Offline

[Kan Ng]

Hi,

I have some issues with Tape library.

I would like to create a new media pool but when I created, I stuck on create page for a min.
I have only one Tap Library but in Library list it shows a ton of unknown changer offline.



Can anyone help me on this? Where are these come from and how I can delete it.

Using Veeam B&P 9.5

Thank you,

[Kan Ng]

Picture not show on my main post.

Below is a picture for issue

[soncscy]

Hi Kan,

I've seen this before on a client's site and I think it was a side effect of some bug. Support was able to clean the database for the client at the time, but I wonder if you could do this in powershell.

Do something like change your "real" library to a unique name (let's use "real-library" for this example) and try this in powershell:

$libraries = Get-VBRTapeLibrary | ? {$_.Name -ne 'real-library'}
$libraries | Remove-VBRTapeLibrary

I think that should clear it all for you. Regrettably, I can't test this So do a backup of your Veeam Configuration first

[Egor Yakovlev]

Definitely looks like Support Case. Feel free to open one via cp.veeam.com
/Thanks!