Tape media managment

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Tape media managment

Veeam Logoby mschlott » Tue Dec 03, 2013 4:04 pm

Is there a good document on how to manage tape media in Veeam 7? I just replaced a stand alone tape drive with a tape library. The Pool that I had under my old tape drive is still there under Offline tapes (1), but does not exist under my new tape library. Are pools unique to tape drives and libraries? This seems counter intuitive.

When I invnentoried the library I got a bunch of errors as below. I am concerned that one of the tapes was successfully inventoried and moved to the free pool while others failed with "Tape Erasure Error". This indicates to me that the tape that was moved to the free pool was erased without asking me if it was ok to erase. This tape has data on it from another backup software, so this is a problem for me.

Code: Select all
12/3/2013 9:50:53 AM          Processing started at Tuesday, December 3, 2013 9:50:52 AM
12/3/2013 9:50:53 AM          Drive 1 (Tape0) locked successfully
12/3/2013 9:50:54 AM          Performing inventory for tape in Drive 1 (Tape0)
12/3/2013 9:50:54 AM          Moving tape 000093L4 to media pool Free
12/3/2013 9:51:39 AM          Unloading tape 000093L4 from Drive 1 (Tape0) to Slot 1
12/3/2013 9:52:30 AM          Loading tape 000024L4 from Slot 21 to Drive 1 (Tape0)
12/3/2013 9:52:40 AM Error    Failed to inventory tape in Drive 1 (Tape0) Error: Client error: Tape erasure error: Tape error: '1117' (The request could not be performed because of an I/O device error.
                             
                              )
                             
12/3/2013 9:53:24 AM          Unloading tape 000024L4 from Drive 1 (Tape0) to Slot 21
12/3/2013 9:54:12 AM          Loading tape 000028L4 from Slot 22 to Drive 1 (Tape0)
12/3/2013 9:54:12 AM Error    Failed to inventory tape in Drive 1 (Tape0) Error: Client error: Exception of type 'Veeam.Backup.AgentProvider.AgentClosedException' was thrown.
12/3/2013 9:54:52 AM          Unloading tape 000028L4 from Drive 1 (Tape0) to Slot 22
12/3/2013 9:55:51 AM          Loading tape 000046L4 from Slot 25 to Drive 1 (Tape0)
12/3/2013 9:55:51 AM Error    Failed to inventory tape in Drive 1 (Tape0) Error: Client error: Failed to send command
12/3/2013 9:55:51 AM Error    Error: Terminated
12/3/2013 9:55:52 AM Error    Completed with error at Tuesday, December 3, 2013 9:55:51 AM



When I inventoried a tape that is in a Media Pool it showed up with the correct media set, but it did not move it to a pool. It left the tape in the unrecognized pool. Is this normal behavior?

I like the way Veeam allows me to copy my backups to tape and this is a great improvement over what I was doing before. I just need some guidance on how to manage my tapes and what my limitations are.

mike
mschlott
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Re: Tape media managment

Veeam Logoby Dima P. » Tue Dec 03, 2013 6:46 pm

Hello Mike,

Please, take a look at User Guide > Managing Tapes (p.424) or Veeam Help Center. All the Tape Job and Media Pool options are well described there.

Are pools unique to tape drives and libraries?
Yes, media pool is "linked" to tape library by design.

As for the errors during Inventory job, please, make sure you installed the lastest patch R2a. Thank you.
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Re: Tape media managment

Veeam Logoby mschlott » Tue Dec 03, 2013 6:52 pm

Thanks. I just found those pages on the Veeam Help Center. As described, they are helpful and answered my questions regarding pools.

I just installed the R2 patch yesterday and attached the library today. I have opened a support case for the inventory issues.
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Re: Tape media managment

Veeam Logoby Dima P. » Tue Dec 03, 2013 7:17 pm

Mike, Great!
Could you, please, post the case ID to this thread? Thank you.
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Re: Tape media managment

Veeam Logoby mschlott » Tue Dec 03, 2013 8:32 pm

Case 00485712
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