Discussions specific to tape backups
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iburnell
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Full Name: Ian Burnell
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Tape not recognizing label

Post by iburnell » Mar 17, 2019 6:16 am

Getting problem with correct tapes not being picked up for weekly tape backup

Weekend just gone had tapes W03T0119 and W03T0219. When job started got error "16/03/2019 00:05:40 :: Loaded tape has unexpected media ID. Most likely, this is caused by duplicate barcode. Please insert the correct tape" - I keep getting this

Next week is week 4 - now I see Tape 4 as label. If I inventory it briefly shows as correct label W04T01L7. Then after about 5 seconds goes back to displaying Tape 4. I'm pretty sure when the next tape jobs runs it will reject this tape again

Any ideas why this is happening?

lyapkost
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Re: Tape not recognizing label

Post by lyapkost » Mar 18, 2019 9:26 am 1 person likes this post

Hi Ian. Mark the tape as free (not erase) and catalog it, that will solve 'unexpected media ID' error. In case that doesn't help please open a support ticket.

Oleg.DZR
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Re: Tape not recognizing label

Post by Oleg.DZR » Apr 16, 2019 8:23 am

Hi lyapkost, your decision helped me!
Thanks a lot!

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