Using tape as a backup target
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Posts: 10
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Joined: Aug 19, 2018 8:01 am
Full Name: Ian Burnell

Tape not recognizing label

Post by iburnell »

Getting problem with correct tapes not being picked up for weekly tape backup

Weekend just gone had tapes W03T0119 and W03T0219. When job started got error "16/03/2019 00:05:40 :: Loaded tape has unexpected media ID. Most likely, this is caused by duplicate barcode. Please insert the correct tape" - I keep getting this

Next week is week 4 - now I see Tape 4 as label. If I inventory it briefly shows as correct label W04T01L7. Then after about 5 seconds goes back to displaying Tape 4. I'm pretty sure when the next tape jobs runs it will reject this tape again

Any ideas why this is happening?

Posts: 221
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Joined: Nov 27, 2015 2:26 pm
Full Name: Konstantin
Location: Saint Petersburg

Re: Tape not recognizing label

Post by lyapkost » 2 people like this post

Hi Ian. Mark the tape as free (not erase) and catalog it, that will solve 'unexpected media ID' error. In case that doesn't help please open a support ticket.

Posts: 1
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Joined: Apr 27, 2018 6:07 am
Full Name: Oleg

Re: Tape not recognizing label

Post by Oleg.DZR »

Hi lyapkost, your decision helped me!
Thanks a lot!

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