Using tape as a backup target
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Posts: 10
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Joined: Aug 19, 2018 8:01 am
Full Name: Ian Burnell

Tape not recognizing label

Post by iburnell »

Getting problem with correct tapes not being picked up for weekly tape backup

Weekend just gone had tapes W03T0119 and W03T0219. When job started got error "16/03/2019 00:05:40 :: Loaded tape has unexpected media ID. Most likely, this is caused by duplicate barcode. Please insert the correct tape" - I keep getting this

Next week is week 4 - now I see Tape 4 as label. If I inventory it briefly shows as correct label W04T01L7. Then after about 5 seconds goes back to displaying Tape 4. I'm pretty sure when the next tape jobs runs it will reject this tape again

Any ideas why this is happening?

Veeam Software
Posts: 210
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Joined: Nov 27, 2015 2:26 pm
Full Name: Konstantin
Location: Saint Petersburg

Re: Tape not recognizing label

Post by lyapkost » 1 person likes this post

Hi Ian. Mark the tape as free (not erase) and catalog it, that will solve 'unexpected media ID' error. In case that doesn't help please open a support ticket.

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Joined: Apr 27, 2018 6:07 am
Full Name: Oleg

Re: Tape not recognizing label

Post by Oleg.DZR »

Hi lyapkost, your decision helped me!
Thanks a lot!

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