Using tape as a backup target
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B+K_Kevin
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Unable to restore Backup from Tape

Post by B+K_Kevin »

Dear support team and forum members,

we want to restore our WSUS 2019 Server, but we get every time this Error, no watter which Hyper-V 2019 Server I take to restore.

Code: Select all

04.09.2020 08:37:39 Error    Unable to restore VM configuration Error: This information not in cache File [84319363584] that was required [4202496]. Offset: [84319363584]. File: [C:\Windows\TEMP\51033b31-2514-4727-8ba3-90ab9f67f702].
                             Failed to restore file from local backup. VFS link: [summary.xml]. Target file: [MemFs://frontend::CDataTransferCommandSet::RestoreText_{5bbca2bb-07d5-4651-bbe5-c0f9a90de764}]. CHMOD mask: [541].
                             Agent failed to process method {DataTransfer.RestoreText}.
                             
04.09.2020 08:37:47 Error    Restore job failed Error: This information not in cache File [84319363584] that was required [4202496]. Offset: [84319363584]. File: [C:\Windows\TEMP\51033b31-2514-4727-8ba3-90ab9f67f702].
                             Failed to restore file from local backup. VFS link: [summary.xml]. Target file: [MemFs://frontend::CDataTransferCommandSet::RestoreText_{5bbca2bb-07d5-4651-bbe5-c0f9a90de764}]. CHMOD mask: [541].
                             Agent failed to process method {DataTransfer.RestoreText}.
It happens also with all other Backups on the Tapes.

Any ideas how to solve this problem?

Egor Yakovlev
Veeam Software
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Full Name: Egor Yakovlev
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Re: Unable to restore Backup from Tape

Post by Egor Yakovlev »

Hi Kevin,

Please note that you must include support case ID when posting about any technical issue, as requested when you click New Topic.

/Thanks!

B+K_Kevin
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Re: Unable to restore Backup from Tape

Post by B+K_Kevin »

Case ID #04370961

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