Veeam 7 tape and verify

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Re: Veeam 7 tape and verify

Veeam Logoby dannythake » Wed Apr 29, 2015 10:59 am

Thanks Vlad,

To confirm, I need to update to Patch 2 before I install the private fix?

Thanks
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Re: Veeam 7 tape and verify

Veeam Logoby v.Eremin » Wed Apr 29, 2015 11:07 am

Yep, you need to install update 2 first.

As to the private fix, it's being developed at the moment. You will be provided with it, when it's ready.

Thanks.
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Re: Veeam 7 tape and verify

Veeam Logoby dannythake » Wed Apr 29, 2015 11:07 am 3 people like this post

Thanks for your assistance Vlad
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Re: Veeam 7 tape and verify

Veeam Logoby v.Eremin » Wed May 06, 2015 2:36 pm

Hi, Danny, as far as I'm aware, the private fix has been just developed, so you should be provided with it pretty soon. Thanks.
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Re: Veeam 7 tape and verify

Veeam Logoby dannythake » Wed May 06, 2015 3:46 pm

Hi Vlad,

Tested fix, still cannot complete a catalog:

5/6/2015 4:21:38 PM Processing started at Wednesday, May 06, 2015 4:21:34 PM
5/6/2015 4:21:46 PM Drive 1 (Drive ID: Tape0) locked successfully
5/6/2015 4:22:02 PM Performing inventory for tape in Drive 1 (Drive ID: Tape0)
5/6/2015 4:24:44 PM Reading tape Tape 3 catalog
5/6/2015 4:24:51 PM Moving tape Tape 3 to media pool Imported
5/6/2015 4:24:51 PM Reading tape metadata
5/6/2015 4:25:04 PM Error: No connection could be made because the target machine actively refused it 192.168.100.12:443 <------------This is our enterprise Manager Server
5/6/2015 4:25:04 PM Error Completed with error at Wednesday, May 06, 2015 4:25:04 PM

Not entirely sure why is needs to communicate with a server at our other site (that would be unavailable if we were in DR situation!)

Support Engineer notified.
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Re: Veeam 7 tape and verify

Veeam Logoby Dima P. » Thu May 07, 2015 1:58 pm

Danny,
It looks like a separate issue – could you, please, attach a new portion of logs to the existing case? I’ll ask dev team to take a look once done.
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Re: Veeam 7 tape and verify

Veeam Logoby dannythake » Thu May 07, 2015 2:03 pm 1 person likes this post

Hi Dmitry,

It was indeed a separate issue from the original issue. Unfortunately we didn't find the second issue until the private fix was installed. I had an Engineer run a cleanup of the SQL Server DB, which cleared the problem. Looks like some stale records of an old vCenter installation were causing it.

I have managed to now restore a very small VM successfully, but will test further in the morning with our Production Backup Set
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Re: Veeam 7 tape and verify

Veeam Logoby Dima P. » Thu May 07, 2015 3:33 pm

Danny,

Glad to hear you are up and running now. Keep us posted if you face any issue or questions.
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