Working with TS4500

[fparrilla]

Hi there

Could you help us to get succesful install one library TS4500 over Windows Server 2019, we have installed onw library TS4500 shared with TSM / Veeam, there are 4 drives for TSM and 4 drives for Veeam, we are trying withut success install this library.

We did the next procedure, note that we do not have any experience installing.

1.- Create Veeam Virtual Library
2.- Zoning 4 drives TS4500 to the Veeam Tape server and viceversa
3.- Ran scan for hardware changes, it's discovered 6 medium changer (medium changer was zoning by WWN discover on AIX server), and 10 tapes drives
4.- Was installed the IBM Tape Drivers for Windows Server 2019
5.- Ran a scan for Veeam Tape Library
6.- We tried to execute a backup tape job with next errors:

6/21/2022 4:12:06 PM :: [Vcenter clone] No tape libraries are online
6/21/2022 4:12:06 PM :: Full backup: No tape libraries are online
6/21/2022 4:12:06 PM :: Incremental backup: No tape libraries are online
6/21/2022 4:12:06 PM :: Processing finished with errors at 6/21/2022 4:12:06 PM

Support Ticket #05499034

[Mildur]

Hi Francisco

Welcome to the forum and thanks for the case number.
I see, that you have just opened the case with our support.
Please give them time to analyze the logs and help you in resolving the technical issue.

Thanks
Fabian

[vmtech123]

Did you assign the drives to the Veeam logical library on the TS4500?

If you zone them, they will be seen, but not useable.

you may have to reinstall drivers after.

[fparrilla]

We have to re-zone the tapes to veeam and working.

[christian.naenny]

Hi fparilla,

We have the exact same setup, with 3 TSM Servers and 1 Veeam Server per location and one TS4500 Library with in total 18 drives. If you have any questions on how to run this combination, please let me know! We're running this combination quite successfully. I guess you had to force the Library settings in Veeam using the KB article 1842. Just a hint, after adding the Registry entry and Veeam successfully recognizing the drives you need to delete the registry entry! Otherwise you will be updating the registry entry every time you change something in the library setup!

Best regards,
Christian