Discussions related to exporting backups to tape and backing up directly to tape.
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dasfliege
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Wrong tape job statistics

Post by dasfliege »

Pretty old topic and i thought it has been fixed, but it's back again...
Tape jobs statistics in the console is showing wrong amount of data written to tape, while the report of the job is showing the right amount.
Is veeam aware that this issue has come up again? We have it on several different installations, so it seems to be a general problem:

Console:
Image


Report:
Image
david.domask
Veeam Software
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Re: Wrong tape job statistics

Post by david.domask »

Hi dasfliege,

I remember issues like this in previous versions, but not familiar if there are any existing known issues in v12.3.x with this behavior.

If you would, please open a Support Case and let Veeam Support review the situation.

Please share your case number once created; I quickly checked for known issues and didn't see anything immediately related, but it's possible I missed it.
David Domask | Product Management: Principal Analyst
dasfliege
Service Provider
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Joined: Nov 17, 2014 1:48 pm
Full Name: Florin
Location: Switzerland
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Re: Wrong tape job statistics

Post by dasfliege »

Case #07725014
dasfliege
Service Provider
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Joined: Nov 17, 2014 1:48 pm
Full Name: Florin
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Re: Wrong tape job statistics

Post by dasfliege » 1 person likes this post

This is what i got from support:
You're absolutely right. Unfortunately, this situation has reappeared. But, fortunately, our R&D team have already found the cause and confirmed that this is a purely cosmetic error. It is already planned to be fixed in one of the next major product releases.
At this moment, the information on the processed data amount in HTML report is correct and can be relied on.
david.domask
Veeam Software
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Re: Wrong tape job statistics

Post by david.domask »

Thank you for sharing the update, glad Support was able to confirm there's a known issue.
David Domask | Product Management: Principal Analyst
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