- A main server in the datacenter
- a proxy server in our site
I'm trying to deploy Veeam Endpoint from Veeam Console but we have the following error :
I checked from the target client machine and the port 10005 is not accessible to the proxy Veeam server. I checked and firewall is off (it's on the same network). Any idea to troubleshoot? The Proxy veeam server is Windows 2016 server.
A Veeam Proxy Server will not be used for your Veeam Agent Backup.
Port 10005 is only open, if the veeam agent service on the client machine is running. Check if the service is running. You can use telnet client on the VBR server to check for Port 10005 on the client.
Either way, that sounds like a technical issue and troubleshooting technical issues must be done by our support. Please provide a support case ID for this issue, as requested when you click New Topic. Without case number, the topic will eventually be deleted by moderators.
case is 05552610 . The support repeat and repeat me to check if the port 10005 is open but doesn't help to have a real troubleshoot... I don't know how solve this. Thank you
I recommend to keep working with support. Our Support is waiting for your answer since August 3th.
There is not much todo over the forum. If you need assistance, ask your support contact to have a remote session with you to help solve that issue.
