Standalone backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)
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Posts: 2
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Joined: Nov 07, 2019 3:04 pm
Full Name: Rishi Bhagat Pradhananga

Backup Job failed with an error

Post by rishibp » May 22, 2020 12:34 pm

Error: Shared memory connection was closed. Failed to upload disk. Agent failed to process method {DataTransfer.SyncDisk}. Exception from server: The specified network name is no longer available. Failed to write data to the file [\\Sharepoint_staging\Sharepoint_staging2020-05-22T141909.vbk]. Failed to download disk.

support case number : 04189930.

Veeam Software
Posts: 438
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Joined: Aug 28, 2013 8:23 am
Full Name: Petr Makarov
Location: Prague, Czech Republic

Re: Backup Job failed with an error

Post by PetrM » May 23, 2020 12:44 am 1 person likes this post

Hi Rishi,

Please take a look at this article, the error occurs due to a sudden connectivity issue between a server on which Veeam Agent is running and NAS.
I'd suggest to check the list of possible causes from the KB above, one of them will likely coincide with a source of problem in your particular case.


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