backup physical file cluster

[archibaldicus]

Hello,

I am trying to test a backup of a physical file cluster using Veeam Agent for Windows, but I'm not getting it to work properly. I have created a protection group and added the cluster FQDN to it. Veeam detected the 2 underlying nodes and installed the agent on them. Easy peasy you'd think. After rebooting both nodes, I tried to create a backup job for the clustered drive F:\. This went easy as well. However, when running the backup job, I am getting the error "There is an unclosed literal string. Line 1, position 6316." on one of the cluster nodes.
When I run the backup job on a standalone cluster node, it works fine.
Does anyone have any ideas?

I am running Veeam 9.5 Update 3, which claims to support Failover Clusters.

Regards,

Stijn

[Mike Resseler]

Hi Stijn,

Unfortunately that error message can be anything. But there should be much more information in the logs that our support engineers can read out. Could you open a support case, post the case ID here and let us know the follow-up after investigation with the engineers?

Thanks
Mike

[archibaldicus]

Hello,

I have opened case 02462702 for this issue.

Regards,

Stijn