Standalone backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)
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KlausPodolski
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Booted Recovery Media for VAW 6.1 does not see any disks (drivers not loaded?)

Post by KlausPodolski »

After upgrading to VAW 6.1 I've also created a new recovery media (Windows 11 23H2) - with option "include hardware drivers from this computer" selected!

But after booting with recovery media it doesn't detect any any disks (neither internal nor external).
With Recovery Media based on 5.0.2 this was not the case.

Installing additional hardware drivers within recovery media booted doesn't work either. All disk drives appear still in unknown state.

Such a recovery media is rather useless (for restoring computer or OS).
Hopefully old recovery media still works.
Please fix this.
Gostev
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Re: Booted Recovery Media for VAW 6.1 does not see any disks (drivers not loaded?)

Post by Gostev »

Please open a support case so we know what to fix, as this is most likely specific to your machine's OS or hardware vs. a generic issue with VAW 6.1 recovery media. Thanks!
KlausPodolski
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Re: Booted Recovery Media for VAW 6.1 does not see any disks (drivers not loaded?)

Post by KlausPodolski »

Update on the issue:
To check if any WinRE created has problems detecting the drives, I've installed Win 11 ADK and WinPE-AddOn to create a WinRE.
Then I've created the Veeam Recovery Media once more and this time the disks are accessible.
I have no idea, if and why this may have solved the problem.
Dima P.
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Re: Booted Recovery Media for VAW 6.1 does not see any disks (drivers not loaded?)

Post by Dima P. »

Hello Klaus,

Thank you for the update! I've passed you investigation results as well as mentioned workaround to QA team for investigation. Happy New Year!
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