Can't import backup job configuration from Veeam.Agent.Configurator.exe CASE: 05228302

[macley]

I've made a case first, but they closed it withoud responding: 05228302 (i hope this is enough to let me post my issue here)

But i was having issues using the backup and restore config option (to backup the job config). Exporting works fine, but using the exact same path and everything, using import always results into an invalid config. Does this have to do that i'm using the community edition?
Error: PS C:\Program Files\Veeam\Endpoint Backup> .\Veeam.Agent.Configurator.exe -import /f:"C:\Veeam\configuration.xml"
ExitCode: 50 Errors: Failed to perform the operation. No correct configuration specified.

How i exported: ./Veeam.Agent.Configurator.exe -export /f:C:\Veeam\configuration.xml Futhermore.
I also tried to import it into a vm (with the agent installed). Because i though i couldn't add it because of the job already excisting. But alas this gave the same error..

I also tried filling in manually the insert password here part. But i got some base64 error. Trying to insert my base64 encoded password also threw the same error.
I'm really confused and don't understand how to use the configurator tool to backup my backup job settings for later.

[Dima P.]

Hello macley,

1. You need to export configuration from the working job using Veeam.Agent.Configurator.exe -export command.
2. All user sensitive information will be erased from xml during export, so you must type in the username / password for the target repository
3. If you plan to use remote target with authentication you must add username and password to the xml encrypted at least with base64, can use any web service to do that

Code: Select all

<ExecutionResult>
<JobInfo ConfigId="f5bb9cd2-9b7d-4bb3-9c72-435cec24420c" CryptType="10">
 <TargetInfo Type="3" RemoteRepositoryName="Default Backup Repository" ServerPort="10001" ServerName="backupserver01.tech.local">
   <ServerCredentials Password="UGFzc3dvcmQ=" UserName="c3J2MDZcQWRtaW5pc3RyYXRvcg=="/>
</JobInfo>
</ExecutionResult>

4. You need to run Veeam.Agent.Configurator.exe -import
5. Import and export commands require license to be installed on the agent, so you might need to execute Veeam.Agent.Configurator.exe -license /f: [/w] [/s] command to insert license to the agent.

Try to follow this steps one by one and let us know how it goes. Thank you!

[macley]

Heya, i tried following the steps but i still get the same error

Out of curious i threw in the exact base64 in the example and this took a few more seconds to process but threw the error of invalid config.

I'll share my config.xml and wonder if you could show me the correct config with the password:
JHrc2PnSmBTwB8zYrWuW58w83BvAL2ELx7UvA7p3cC

I'm really sorry to ask this, but i tried for hours to get this to work, but don't understand what exactly is wrong with my config.

My config i exported: https://macley.stackstorage.com/s/18XwZAGWV1zSPurO

The password i gave is temporarly for me to get it to just work/test and then work my way back from a new safe password.