Error when restoring files

[jv87]

Hello,

Since a few days we get some errors when trying to restore files.
When loading the backup the process failes with a message, saying to look at the log files of "Insufficient system resources exist to complete the requested service."
If I try to perform the restore a few minutes, it sometimes work, but not for all restores.

In the log file C:\ProgramData\Veeam\Endpoint\Svc.VeeamEndpointBackup.log I can find this:

Code: Select all

[09.12.2021 08:48:00] <32> Warning  [FLR] Mounting oib: [d0057726-df33-4ed6-8824-411271870606]. Error: [Insufficient system resources exist to complete the requested service.
[09.12.2021 08:48:00] <32> Warning  Failed to read data from the file [\\***\backup\01.Veeam\119.***\119.***2021-06-04T234540.vbk].
[09.12.2021 08:48:00] <32> Warning  --tr:Error code: 0x000005aa
[09.12.2021 08:48:00] <32> Warning  --tr:Failed to read data from storage file.
[09.12.2021 08:48:00] <32> Warning  --tr:Failed to load metastore
[09.12.2021 08:48:00] <32> Warning  --tr:Failed to load metadata partition. Delayed loading: [1]
[09.12.2021 08:48:00] <32> Warning  --tr:Failed to open storage for read access. Storage: [\\***\backup\01.Veeam\119.***\119.***2021-06-04T234540.vbk].
[09.12.2021 08:48:00] <32> Warning  --tr:Cannot apply patches stored in folder [HostFS://\\***\backup\01.Veeam\119.***\119.***2021-06-04T234540.vbk[/]].
[09.12.2021 08:48:00] <32> Warning  --tr:Failed to build restore point.

We are using a virtual Windows Server 2008R2 Standard with Veeam Agent 5.0.1.4584.


I've already followed the instructions described on https://www.veeam.com/kb1175 and https://docs.microsoft.com/en-US/troubl ... tem-volume

I've already started a case at Veeam Support (05173839)

[Natalia Lupacheva]

Hello,

Kindly attach your logs to the Support case.
I've changed the formatting for your logs a little bit and partially cut them because your logs may contain sensitive data which shouldn't be sent to the public forums.
Also, you might be interested in the topics with similar error message for B&R, might give you a hint.

Thanks!