Fail to restore Endpoint to VMDK from B&R server

[davide.depaoli]

Hello,
I've tried, just for my curiosity (I have not this need), restore from B&R server my endpoint backup to vmdk format, and have received following error:

Code: Select all

23/06/2015 14:38:15          Disk export started
23/06/2015 14:38:15          Locking required backup files
23/06/2015 14:38:54 Error    Restoring Disk 0 (279,1 GB): 
23/06/2015 14:38:59 Error    Invoke failed. Command: 'VMDK.CreateThick', parameters: {(EString) Path=/vmfs/volumes/Datastore01_DS3400/NB-DEPAOLI/NB-DEPAOLI_Disk0.vmdk; (EUInt64) Capacity=476827353088; (EBoolean) Sparse=true; }.
                             Failed to open Monolithic Flat VMDK file: Incorrect capacity [descriptor capacity: 476827353088, flat file size: 0]
                             Agent failed to process method {VMDK.CreateThick}.
                             Failed to open Monolithic Flat VMDK file: Incorrect capacity [descriptor capacity: 476827353088, flat file size: 0]

Does anyone has already had this problem, and if yes, how has solved ?
I don't open a ticket because it is just a test, and it does not matter if I don't find the solution.
Thanks in advance
Regards
Davide

[Vitaliy S.]

Hi Davide,

With all technical problems it is highly recommended to open a support case and provide full logs package (logs snippets, usually, are not enough) for investigation.

Thanks!