Installer Failing

[chaycock]

I am trying to install the latest version and am getting the following error message when I execute the installer:

"Failed to initialize setup program. Refer to setup logs for details"

Not very helpful.

Where can these logs be located?

What could be causing this?

[Vitaliy S.]

Logs can be found in the %temp% folder. If you need assistance with logs review, please contact our technical team directly. Thanks!

[chaycock]

Can you tell me what filename in temp I should be looking for?

I did find a log file in C:\ProgramData\Veeam\Setup\Temp, however it is not really any more helpful.
Here is a copy of it:

[EDIT] Logs have been removed by moderator

I'm not sure why I would get that last message. I downloaded the complete installer from the website, so it should not be expecting to find an existing version.

[Vitaliy S.]

Carlton, please open a ticket with our support for any technical issue as it is advised by our forums rules. Thanks!

[chaycock]

I can't open a ticket because I can't get the program to install to use the "open ticket" functionality!

[Vitaliy S.]

You can open a ticket at my.veeam.com portal.

[Dima P.]

Carlton,

PM me your contact email address and I'll ask support team to reach you. Cheers!

[chaycock]

I was able to open a ticket via the website and have been working with someone. Thanks for the follow up!