Keyset not found. Agent failed to process

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Keyset not found. Agent failed to process

Veeam Logoby zerocoolb » Thu Feb 16, 2017 8:05 am

Hi Guys
I tried following things:
-i did a CLOUD CONNECT Backup to my CC Repo with VAW.
-i did a couple more backups without any CACHING.
-Now i added the CACHING and did couple of backups with CACHING.
-Now i switched of CACHING and did new Backups without Caching.
-Switching back to CACHING....i activated caching again and tried a backup.
-Error: Keyset '271ac92490b6a8a07d2c06fc422c0b53' not found. Agent failed to process method {Signature.LoadFromBackup}.


I tried to use a different folder for the caching but this does trigger the same error.
i also tried to delete the whole folder but nothing changed.

Seems like i can not use the Caching again.

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zerocoolb
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Re: Keyset not found. Agent failed to process

Veeam Logoby Dima P. » Thu Feb 16, 2017 3:32 pm

Hi Besnik,

Was the target chain somehow modified (deleted/moved) while backing up to cache folder?
Dima P.
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Re: Keyset not found. Agent failed to process

Veeam Logoby zerocoolb » Fri Feb 17, 2017 6:37 am

no i only did backups without caching
then with caching and after that again without caching.

As for now i tried to enable the caching again....not working.
zerocoolb
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Posts: 36
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Joined: Thu Feb 05, 2015 12:44 pm
Full Name: Besnik Qerimi

Re: Keyset not found. Agent failed to process

Veeam Logoby Dima P. » Fri Feb 17, 2017 1:32 pm

Thanks for the clarification.

EDIT: According to QA this is known issue and it will be fixed in GA. As a temporary workaround for the beta try to change backup destination. This should start a new backup chain from scratch and reset the cache.
Dima P.
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Posts: 6673
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Full Name: Dmitry Popov


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