After installing this product I ran into he following problem. After the install there is no tray icon whatsoever. I checked to make sure nothing was hidden but it's just in fact not there. If I go to task manager i can see that the Endpoint service is running. If I try to start the program to actually configure the backup I get a job creation error. Even if I kill the process and try to restart it I get the job creation error. I have now tried restarting. Uninstalling and reinstalling with and without a restart. I have tried uninstalling and cleaning up the registry and still it does not work.
This computer in question is an HP Probook 4530, with Win 8.1, Office 16, Windows Defender.
I had tested on this very type of hardware before implement this solution.
Also the media recovery wizard does seem to work fine.