Ouch - UI hurt me in bare metal restore

Backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)

Ouch - UI hurt me in bare metal restore

Veeam Logoby JamesBayley » Fri Jan 06, 2017 10:27 am 1 person likes this post

I use Veeam Endpoint Backup on my personal computers for disaster recovery. After all every hard disk will fail.

1. The single hard disk in my laptop failed
2. I inserted the new hard disk
3. I booted from recovery media
4. I choose bare metal restore
5. Veeam found my recovery set

At this point I think it should just work. You have the recovery set, you have the disk - just do it.

But no.

I get a message about disk mapping.

You have to psychically know to right click on the disk label and choose "Apply layout" (https://helpcenter.veeam.com/endpoint/1 ... pping.html)

Feature request
* please amend this screen to include the text "Right click on the disk label below to apply a disk layout"

This is a brilliant product that I have recommended to thousands of users though my blog and I hope that you will make this change to make it even better.

Kind regards,
James
JamesBayley
Novice
 
Posts: 5
Liked: 1 time
Joined: Fri Apr 22, 2016 3:04 pm
Full Name: James Bayley

Re: Ouch - UI hurt me in bare metal restore

Veeam Logoby Vitaliy S. » Fri Jan 06, 2017 4:28 pm

Hi James, thanks for the feedback, makes sense!
Vitaliy S.
Veeam Software
 
Posts: 19770
Liked: 1120 times
Joined: Mon Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov

Re: Ouch - UI hurt me in bare metal restore

Veeam Logoby MCU_Networking » Fri Jan 06, 2017 10:50 pm 2 people like this post

I concur, he's dead on. You guys make cookies better than grandma herself, but you should throw in some extra morsels and make that part more intuitive. I ran into the exact same issue. I had a slight flashback to my veritas trouble days until I realized you have to right-click on the disk.
MCU_Networking
Influencer
 
Posts: 13
Liked: 5 times
Joined: Mon May 02, 2016 10:21 pm
Full Name: Michael Taylor

Re: Ouch - UI hurt me in bare metal restore

Veeam Logoby Dima P. » Mon Jan 09, 2017 5:11 pm

Hi guys,

Thanks for the feedback. Make sense to me too, so consider its done :wink:
Dima P.
Veeam Software
 
Posts: 6497
Liked: 454 times
Joined: Mon Feb 04, 2013 2:07 pm
Location: SPb
Full Name: Dmitry Popov


Return to Veeam Agent for Windows



Who is online

Users browsing this forum: No registered users and 25 guests