Backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)
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Joined: Feb 20, 2018 8:42 am
Full Name: Sebastian Fein

PC stopped working after VEEAM Agent Backup

Post by saiken » May 14, 2018 9:31 am

i have 2 PC´s which are not working anymore (can´t open programms or smth, after logging pc freezes).
The issue appears instantly after the pc got rebootet by the user.
Some facts, the PCs are in a Domain Network with Windows 7 x64 on it.
We used Veeam Agent for Windows.
The PC´s are an Dell Precision T3610 and a HP Workstation Z220 with i5 cpu.
Our AntiVirus Software is ESET Endpoint Virus 6.6
Both backups end without errors.

I have no clue why this are the only both pcs which stopped working after the backup, the backup self has no errors or something else.

What should i try? I started reinstalling one of the pc´s for testing.

Dima P.
Veeam Software
Posts: 9141
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Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague

Re: PC stopped working after VEEAM Agent Backup

Post by Dima P. » May 16, 2018 7:15 pm

Hello saiken.

Have you tried booting these computers in safe mode? If that goes fine - try to white list Veeam Agent components in your antivirus (or disable your AV temporarily for testing purposes).

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