Recovery Media does not start!

[check4backup]

Hello,
I wanted to test the recovery of a Windows Server 2012 R2. However when I boot to the recovery environment, I only see an empty command promt window. The Veeam Endpoint software does not start in recovery mode. The Server is an Lenovo x3650M5, SecureBoot not enabled. I can see the volumes (Raid with LSI MR5210). On another PC (notebook) the environment starts from the same Stick without problems. Can I use the new version (Veeam Agent for Windows) in a productive environment?

Same issue without resolution: veeam-agent-for-windows-f33/recovery-me ... 37516.html

Veeam Endpoint 1.5.0.306

Regards.

[nielsengelen]

The Veeam Agent for Windows is still in beta so you shouldn't use that in production. In regards to your issue, did you create the recovery media on the server itself or are you using another stick/version?

[check4backup]

Yes, i create the recovery media on the server (ISO). But i copy the ISO to an USB Stick on another pc. I have tried with different USB sticks. I have an command prompt, i can see the volumes (Raid), but i have no graphical user interface.

[Dima P.]

But i copy the ISO to an USB Stick on another pc.

Try to create a bootable USB instead of an iso. In recovery media creation wizard choose USB as a target and our tool will do the rest.

[check4backup]

After an update from the IMM, UEFI and create a bootable USB directly (without ISO), the recovery environment starts. The start from the graphical interface takes almost 3 minutes, but it works.

[Dima P.]

Great! Thanks for sharing.

The start from the graphical interface takes almost 3 minutes, but it works.

This might be related to BIOS settings. Check if you have a legacy boot option and enable it instead of BIOS/UEFI.