Unable to truncate SQL after Cloud Connect v11 installation

[rjwolf82]

After upgrading to Cloud Connect v11 our Veeam Agent backup for WIndows are failing regaring SQL truncate.

"Unable to truncate SQL server transaction logs. Details: Failed to logon user [domain\username] Win32 error:The user name or password is incorrect. Code: 1326"

Before the upgrade to v11 we didn't have this issue, now we have around 20 customers with this warning.
The Veeam agent version is 4.0.0.1811, we have not been able to update to v5 yet.

Is this a known issue with Cloud Connect v11 and Veeam Agent for Windows 4.0.0.1811?

[HannesK]

Hello,
That sounds like a technical issue. Please provide a support case ID for this issue, as requested when you click New Topic.

Without case number, the topic will eventually be
deleted by moderators.

Best regards,
Hannes