I have received a notification about a new available version and want to update. When I start the download, it works fine but shows an error at the end "The digital signature of the downloaded update file is invalid. Most likely, it got corrupted. Please download the update again." I have tried the update/download several times with the same result.
The installed version is "Veeam Agent for Windows 5.0.3.4708 - Free Edition". The setup file downloaded has the version 6.0.2.1090.
Here are the last relevant lines of the file Svc.VeeamEndpointBackup.log:
Code: Select all
[29.05.2023 12:52:56] <39> Info No license was received
[29.05.2023 12:52:56] <39> Info Licenses:
[29.05.2023 12:52:56] <39> Info Local license: none
[29.05.2023 12:52:56] <39> Info Foreign license: none
[29.05.2023 12:52:58] <43> Info [AutoUpdate] Checking updates for version 5.0.3.4708
[29.05.2023 12:52:58] <43> Info [AutoUpdate] Downloading new update definition file from https://autolk.veeam.com/json-rpc.php
[29.05.2023 12:52:58] <43> Info [AutoUpdate] Result is UpdatesFound
[29.05.2023 12:52:58] <43> Info [AutoUpdate] List of alive updates in DB:
[29.05.2023 12:52:58] <43> Info [AutoUpdate] -----------------------------
[29.05.2023 12:52:58] <43> Info [AutoUpdate] AgentWindows v.5.0.3.4708 in state Updated (28.06.2022 23:24:26) with URL https://download2.veeam.com/VAW/v5/VeeamAgentWindows_5.0.3.4708.exe. Id 54d6b244-1aa8-4212-915c-391db1ee378a, Parent Id -
[29.05.2023 12:52:58] <43> Info [AutoUpdate] AgentWindows v.6.0.2.1090 in state FailedToValidate (29.05.2023 12:35:46) with URL https://download2.veeam.com/VAW/v6/VeeamAgentWindows_6.0.2.1090.exe. Id 7accabdf-e1bb-4147-87eb-43c0a95252a7, Parent Id -
[29.05.2023 12:52:58] <43> Info [AutoUpdate] -----------------------------
[29.05.2023 12:52:58] <43> Info [AutoUpdate] Deleting obsolette update info AgentWindows v.6.0.2.1090 in state FailedToValidate (29.05.2023 12:35:46) with URL https://download2.veeam.com/VAW/v6/VeeamAgentWindows_6.0.2.1090.exe. Id 7accabdf-e1bb-4147-87eb-43c0a95252a7, Parent Id -
[29.05.2023 12:52:58] <43> Info [AutoUpdate] Adding major update info AgentWindows v.6.0.2.1090 in state New (29.05.2023 12:52:58) with URL https://download2.veeam.com/VAW/v6/VeeamAgentWindows_6.0.2.1090.exe. Id 52b557b5-df95-4ce2-abe6-c2be51961aa6, Parent Id -
[29.05.2023 12:52:58] <43> Info [AutoUpdate] List of alive updates in DB:
[29.05.2023 12:52:58] <43> Info [AutoUpdate] -----------------------------
[29.05.2023 12:52:58] <43> Info [AutoUpdate] AgentWindows v.5.0.3.4708 in state Updated (28.06.2022 23:24:26) with URL https://download2.veeam.com/VAW/v5/VeeamAgentWindows_5.0.3.4708.exe. Id 54d6b244-1aa8-4212-915c-391db1ee378a, Parent Id -
[29.05.2023 12:52:58] <43> Info [AutoUpdate] AgentWindows v.6.0.2.1090 in state New (29.05.2023 12:52:58) with URL https://download2.veeam.com/VAW/v6/VeeamAgentWindows_6.0.2.1090.exe. Id 52b557b5-df95-4ce2-abe6-c2be51961aa6, Parent Id -
[29.05.2023 12:52:58] <43> Info [AutoUpdate] -----------------------------
[29.05.2023 12:52:58] <43> Info [AutoUpdate] Starting BITS job Id 52b557b5-df95-4ce2-abe6-c2be51961aa6 from URL https://download2.veeam.com/VAW/v6/VeeamAgentWindows_6.0.2.1090.exe
[29.05.2023 12:52:58] <43> Info [AutoUpdate] BITS job creating
[29.05.2023 12:53:24] <29> Info [AutoUpdate] BITS job Id = 52b557b5-df95-4ce2-abe6-c2be51961aa6 completed successfully
[29.05.2023 12:53:24] <29> Info [AutoUpdate] Validating update C:\ProgramData\Veeam\VeeamUpdates\52b557b5-df95-4ce2-abe6-c2be51961aa6.Exe.
[29.05.2023 12:53:26] <29> Info [This server] Trying to connect to Installer service. Account: '<current user>'. IP addresses: '127.0.0.1;192.168.178.34'. Port: '6183'.
[29.05.2023 12:53:26] <29> Info [This server] Trying to connect to Installer service on 127.0.0.1:6183.
[29.05.2023 12:53:26] < 4> Info VD: Set end point. Host: [127.0.0.1], Port: [6183]
[29.05.2023 12:53:26] < 4> Info VD: Set RPC timeout. Request timeout: [3600] sec.
[29.05.2023 12:53:26] < 4> Info Connecting to the remote instance of deployment service
[29.05.2023 12:53:26] < 4> Info Connecting to RPC port '6183', host '127.0.0.1', service 'VeeamDeploymentSvc', secure channel: 'false' .
[29.05.2023 12:53:26] <29> Info [This server] Checking whether remote Installer service is available.
[29.05.2023 12:53:26] < 4> Info Getting version of the deployment service.
[29.05.2023 12:53:26] < 4> Info Service version: [6]
[29.05.2023 12:53:26] <29> Info [This server] Connection to Installer service is established. Endpoint: '127.0.0.1:6183'
[29.05.2023 12:53:26] <29> Info [This server] Trying to connect to proxy service. Account: '<current user>'. IP addresses: '127.0.0.1'. Port: '6183'. Backup console version: '5.0.3.4708'.
[29.05.2023 12:53:26] < 4> Info Connecting to RPC port '6183', host '127.0.0.1', service 'VeeamRpcInvoker', secure channel: 'false' .
[29.05.2023 12:53:26] <29> Info [This server] Connection to the proxy service is established. Endpoint: '127.0.0.1:6183'
[29.05.2023 12:53:26] <29> Info [This server] Creating Package Commander.
[29.05.2023 12:53:26] <29> Error [AutoUpdate] Failed to validate
[29.05.2023 12:53:26] <29> Error Failed to check signature: The digital signature of the downloaded update file is invalid.
[29.05.2023 12:53:26] <29> Error Most likely, it got corrupted. Please, download the update again. (System.Exception)
[29.05.2023 12:53:26] <29> Error bei Veeam.Backup.ProxyProvider.CProxyPackageCommander.CheckSignature(String modulePath)
[29.05.2023 12:53:26] <29> Error bei Veeam.Backup.Core.CProductUpdateValidator.ValidateUpdate(CProductUpdateInfo updateInfo, String path)
[29.05.2023 12:53:26] <29> Error The digital signature of the downloaded update file is invalid.
[29.05.2023 12:53:26] <29> Error Most likely, it got corrupted. Please, download the update again. (System.Exception)
[29.05.2023 12:53:26] <29> Error bei Veeam.Backup.ProxyProvider.CProxyPackageCommander.CheckSignature(String modulePath)
Regards,
H.