Veeam Agent QNAP backup

Backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)

Veeam Agent QNAP backup

Veeam Logoby TomasAdamec » Sat Jun 24, 2017 8:39 am

Good day,
i have problem with backup Veeam Agent (Case # 02196648), I tried restart both devices, recreate database, clear store with backups, disable firewall.
Code: Select all
Error: Shared memory connection was closed. Failed to upload disk. Agent failed to process method {DataTransfer.SyncDisk}. Exception from server: The handle is invalid. Failed to write data to the file [\\\veeam\zaloha\Backup Job EPS-SERVER\Backup Job....vbk]. Failed to download disk.

Is there any other thing i should try?
Thanks you.
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Re: Veeam Agent QNAP backup

Veeam Logoby DarkAlman » Mon Jun 26, 2017 5:44 pm

Very common error on QNAPs

Do you have multiple subnets assigned to the unit?

Do you have the correct DNS server IPs on the unit?
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Re: Veeam Agent QNAP backup

Veeam Logoby Dima P. » Wed Jun 28, 2017 5:23 pm

Hi Tomas,

Checked your case details and it seems to be resolved by replacing the UTP cable. All good now? Cheers!
Dima P.
Veeam Software
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Location: Prague
Full Name: Dmitry Popov

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