Veeam Agent QNAP backup

[TomasAdamec]

Good day,
i have problem with backup Veeam Agent (Case # 02196648), I tried restart both devices, recreate database, clear store with backups, disable firewall.

Code: Select all

Error: Shared memory connection was closed. Failed to upload disk. Agent failed to process method {DataTransfer.SyncDisk}. Exception from server: The handle is invalid. Failed to write data to the file [\\10.0.0.25\veeam\zaloha\Backup Job EPS-SERVER\Backup Job....vbk]. Failed to download disk.

Is there any other thing i should try?
Thanks you.

[DarkAlman]

Very common error on QNAPs

Do you have multiple subnets assigned to the unit?

Do you have the correct DNS server IPs on the unit?

[Dima P.]

Hi Tomas,

Checked your case details and it seems to be resolved by replacing the UTP cable. All good now? Cheers!