Standalone backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)
Post Reply
Posts: 10
Liked: never
Joined: Feb 23, 2017 12:02 pm

Veeam Agent QNAP backup

Post by TomasAdamec » Jun 24, 2017 8:39 am

Good day,
i have problem with backup Veeam Agent (Case # 02196648), I tried restart both devices, recreate database, clear store with backups, disable firewall.

Code: Select all

Error: Shared memory connection was closed. Failed to upload disk. Agent failed to process method {DataTransfer.SyncDisk}. Exception from server: The handle is invalid. Failed to write data to the file [\\\veeam\zaloha\Backup Job EPS-SERVER\Backup Job....vbk]. Failed to download disk.
Is there any other thing i should try?
Thanks you.

Posts: 3
Liked: never
Joined: Jun 26, 2017 5:33 pm

Re: Veeam Agent QNAP backup

Post by DarkAlman » Jun 26, 2017 5:44 pm

Very common error on QNAPs

Do you have multiple subnets assigned to the unit?

Do you have the correct DNS server IPs on the unit?

Dima P.
Product Manager
Posts: 10709
Liked: 881 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague

Re: Veeam Agent QNAP backup

Post by Dima P. » Jun 28, 2017 5:23 pm

Hi Tomas,

Checked your case details and it seems to be resolved by replacing the UTP cable. All good now? Cheers!

Post Reply

Who is online

Users browsing this forum: No registered users and 9 guests