Veeam.Endpoint.Service.EXE high RAM usage

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Veeam.Endpoint.Service.EXE high RAM usage

Veeam Logoby bplancic » Thu Apr 13, 2017 6:55 am

Hi, I am using VEB 1.5.0.306 on a few computers and on one of them (Windows 10, 1607) Veeam.Endpoint.Service.EXE process consumes huge amounts of RAM (up to 7 GB). It starts with few MB and continually rises until it eats all the available RAM on the computer. I ma using windows defender and have made exclusions to the Veeam.Endpoint.Service.EXE and database files. SLSERVR.exe usese lsss than 100 MB of RAM. What could be done?

Regards,
bplancic
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Re: Veeam.Endpoint.Service.EXE high RAM usage

Veeam Logoby Mike Resseler » Thu Apr 13, 2017 7:35 am

Hi,

That cannot be normal obviously. Best you could do now is to make a support case (Open the VEB UI and go to the support tab). Post the case ID here and the follow-up also.

Do you have anything else running in the background besides windows defender?
Mike Resseler
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Re: Veeam.Endpoint.Service.EXE high RAM usage

Veeam Logoby Dima P. » Sun Apr 16, 2017 7:17 pm

bplancic,

Can you please clarify do you have any antivirus software installed on the same machine? Did you add VEB to the antivirus exclusion list? Thank you.
Dima P.
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