Win 8.1 Pro - SQL server is not available - Error

Backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)

Win 8.1 Pro - SQL server is not available - Error

Veeam Logoby eweidenauer » Thu Nov 10, 2016 11:11 am

Hello,

I use the version: 1.5.0.306
I install VEB on every client pc of my customers. Never had a problem - till yesterday.
It's a Win 8.1 Pro machine at the end of the installation process it came with an error i didn't screenshot - sorry.
When i try to configure backup via the tray icon it says: "SQL server is not available"
Tryed to uninstall reboot and install VEB - same result.
Would be thankful for any help.

yours, Ernst

Code: Select all
[09.11.2016 09:26:58][INFO] Creating Installer Application instance.
[09.11.2016 09:26:58][INFO] Installer Application instance created.
[09.11.2016 09:27:02][INFO] InstallerEngine session started.
[09.11.2016 09:27:02][INFO] Stopping tray application.
[09.11.2016 09:27:02][INFO] Tray application stop procedure threw an exception, this can indicate error or tray application is not running.
[09.11.2016 09:27:02][ERROR] System.Threading.WaitHandleCannotBeOpenedException: Es gibt kein Handle mit diesem Namen.
   bei System.Threading.EventWaitHandle.OpenExisting(String name, EventWaitHandleRights rights)
   bei Veeam.Setup.Endpoint.EndpointCore.TrayAppManager.Stop(IProgressReporter progressReporter)
[09.11.2016 09:27:02][INFO] Stopping exisitng services...
[09.11.2016 09:27:02][INFO] Service name: VeeamEndpointBackupSvc
[09.11.2016 09:27:02][INFO] Service process: Not specified
[09.11.2016 09:27:02][ERROR] System.Exception: No such service found.
   bei Veeam.Setup.Common.Util.WindowsService.InitController()
   bei Veeam.Setup.Common.Util.WindowsService.Create(String serviceName, String processName)
[09.11.2016 09:27:02][INFO] Service is not installed, skipping.
[09.11.2016 09:27:02][INFO] Exisitng services have been stopped.
[09.11.2016 09:27:02][INFO] Checking presence of Microsoft SQL Server 2012 System CLR Types...
[09.11.2016 09:27:02][INFO] Requested assembly: Microsoft.SqlServer.Types Version: 11
[09.11.2016 09:27:02][INFO] Requested assembly 'Microsoft.SqlServer.Types' version 11 is found in GAC, checking detailed version in registry...
[09.11.2016 09:27:02][INFO] Required version: 11.1.3000.0; Found version: 11.1.3000.0
[09.11.2016 09:27:02][INFO] Checking presence of Microsoft SQL Server 2012 SMO redist...
[09.11.2016 09:27:02][INFO] Requested assembly: Microsoft.SqlServer.Smo Version: 11
[09.11.2016 09:27:02][INFO] Requested assembly 'Microsoft.SqlServer.Smo' version 11 is found in GAC, checking detailed version in registry...
[09.11.2016 09:27:02][INFO] Required version: 11.1.3000.0; Found version: 11.1.3000.0
[09.11.2016 09:27:02][INFO] Checking presence of Microsoft SQL Server 2012 Local DB...
[09.11.2016 09:27:02][INFO] Requested 'InstanceAPIPath' registry key at the 'SOFTWARE\Microsoft\Microsoft SQL Server Local DB\Installed Versions\11.0\' path is found, Checking version.
[09.11.2016 09:27:02][INFO] Required version: 11.2.5058.0; Found version: 11.2.5058.0
[09.11.2016 09:27:02][INFO] Microsoft SQL Server 2012 Local DB upgrade is not required.
[09.11.2016 09:27:36][INFO] Starting services...
[09.11.2016 09:27:36][INFO] Service name: VeeamEndpointBackupSvc
[09.11.2016 09:27:36][INFO] Service process: Not specified
[09.11.2016 09:27:36][INFO] Starting service...
[09.11.2016 09:27:40][INFO] Service successfully started.
[09.11.2016 09:27:40][INFO] Services have been started.
[09.11.2016 09:27:40][INFO] Starting tray application.
[09.11.2016 09:27:40][INFO] Tray application successfully started.
[09.11.2016 09:27:40][INFO] InstallerEngine session completed. Result = Succeeded
[09.11.2016 09:27:47][ERROR] System.Reflection.TargetInvocationException: Ein Aufrufziel hat einen Ausnahmefehler verursacht. ---> Veeam.Backup.Common.CSqlException: Microsoft SQL server hosting the configuration database is currently unavailable. Possible reasons are heavy load, networking issue, server reboot, or hot backup.
Please wait, and try again later.

Error information:
SQL server is not available
   bei Veeam.Backup.Common.CExceptionUtil.ThrowSqlException(Exception innerException)
   bei Veeam.Backup.DBManager.CDbAccessor.ExecDataReader(String spName, CommandBehavior commandBehavior, Int32 timeoutSeconds, SqlParameter[] spParams)
   bei Veeam.Backup.DBManager.CBackupJobsDbScope.GetBackupJobs()
   bei Veeam.Backup.Core.CBackupJob.GetAll()
   bei Veeam.EndPoint.Backup.CEpBackupJobHelper.FindJob()
   --- Ende der internen Ausnahmestapel├╝berwachung ---
   bei System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
   bei System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
   bei System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
   bei Veeam.Setup.Endpoint.Wizard.JobPage.IsEnabled()
   bei Veeam.Setup.Endpoint.Wizard.PageContainer.GetNextPage()
   bei Veeam.Setup.Endpoint.Wizard.WizardViewModel.SwitchToNextPage()
   bei System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   bei MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)
[09.11.2016 09:27:47][ERROR] System.Reflection.TargetInvocationException: Ein Aufrufziel hat einen Ausnahmefehler verursacht. ---> Veeam.Backup.Common.CSqlException: Microsoft SQL server hosting the configuration database is currently unavailable. Possible reasons are heavy load, networking issue, server reboot, or hot backup.
Please wait, and try again later.

Error information:
SQL server is not available
   bei Veeam.Backup.Common.CExceptionUtil.ThrowSqlException(Exception innerException)
   bei Veeam.Backup.DBManager.CDbAccessor.ExecDataReader(String spName, CommandBehavior commandBehavior, Int32 timeoutSeconds, SqlParameter[] spParams)
   bei Veeam.Backup.DBManager.CBackupJobsDbScope.GetBackupJobs()
   bei Veeam.Backup.Core.CBackupJob.GetAll()
   bei Veeam.EndPoint.Backup.CEpBackupJobHelper.FindJob()
   --- Ende der internen Ausnahmestapel├╝berwachung ---
   bei System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
   bei System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
   bei System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
   bei Veeam.Setup.Endpoint.Wizard.JobPage.IsEnabled()
   bei Veeam.Setup.Endpoint.Wizard.PageContainer.GetNextPage()
   bei Veeam.Setup.Endpoint.Wizard.WizardViewModel.SwitchToNextPage()
   bei System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   bei MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)
eweidenauer
Lurker
 
Posts: 1
Liked: never
Joined: Thu Nov 10, 2016 10:57 am
Full Name: Ernst Weidenauer

Re: Win 8.1 Pro - SQL server is not available - Error

Veeam Logoby Dima P. » Thu Nov 10, 2016 11:57 am

Hi Ernst,

It should still be possible to open a support case via Control Panel > Support. Kindly, report and issue to our team and post the case ID for tracking purposes. Thank you.
Dima P.
Veeam Software
 
Posts: 6673
Liked: 477 times
Joined: Mon Feb 04, 2013 2:07 pm
Location: SPb
Full Name: Dmitry Popov


Return to Veeam Agent for Windows



Who is online

Users browsing this forum: Bing [Bot] and 2 guests