Installed Veeam Agent on AIX server (generated by Veeam B&R server) but failed to apply configuration file
/root> veeamconfig mode setvbrsettings –cfg masterpack.xml -force
No such file or directory
Failed to connect: /var/tmp/veeam/socket/veeam.sock.
Failed to connect to veeamservice daemon.
Any suggestion?
-
- Service Provider
- Posts: 22
- Liked: 1 time
- Joined: Jun 26, 2015 2:05 am
- Full Name: MJ
- Contact:
-
- Product Manager
- Posts: 9848
- Liked: 2607 times
- Joined: May 13, 2017 4:51 pm
- Full Name: Fabian K.
- Location: Switzerland
- Contact:
Re: AIX Agent failed to import configuration file
Hi MJ
Please check if the service (veeamservice) is running. From the error message it looks like it is stopped.
May i also know the support case number for this technical issue? Without case number, the topic will eventually be deleted by moderators.
Best regards,
Fabian
Please check if the service (veeamservice) is running. From the error message it looks like it is stopped.
May i also know the support case number for this technical issue? Without case number, the topic will eventually be deleted by moderators.
Best regards,
Fabian
Product Management Analyst @ Veeam Software
-
- Service Provider
- Posts: 22
- Liked: 1 time
- Joined: Jun 26, 2015 2:05 am
- Full Name: MJ
- Contact:
Re: AIX Agent failed to import configuration file
Hi Mildur,
Thanks for your reply. I just logged the case #-------
I'll ask our client to check service status and get back.
#MOD: Removed contract number
Thanks for your reply. I just logged the case #-------
I'll ask our client to check service status and get back.
#MOD: Removed contract number
-
- Service Provider
- Posts: 22
- Liked: 1 time
- Joined: Jun 26, 2015 2:05 am
- Full Name: MJ
- Contact:
Re: AIX Agent failed to import configuration file
Ok we tried "startsrc -s veeamsvc" to start Veeam service and it goes well, but ran "lssrc -s veeamsvc" it shows status "inoperative"
-
- Product Manager
- Posts: 9848
- Liked: 2607 times
- Joined: May 13, 2017 4:51 pm
- Full Name: Fabian K.
- Location: Switzerland
- Contact:
Re: AIX Agent failed to import configuration file
Hi MJ
Please check again for the case number (#05). You provided a contract number (#02). This shouldn't be shared publicly.
I suggest working together with our support team. I'm sure it can be resolved.
Thanks
Fabian
Please check again for the case number (#05). You provided a contract number (#02). This shouldn't be shared publicly.
I suggest working together with our support team. I'm sure it can be resolved.
Thanks
Fabian
Product Management Analyst @ Veeam Software
Who is online
Users browsing this forum: No registered users and 7 guests