Error installing on RHEL7 no dkms available

[jcyanquen]

Support Case #04896282 was created
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Hi All

I've installed veeam agent on some RHEL8 boxes without a major trouble. But currently I'm struggling with a few RHEL7 servers left to backup.

This are the same steps I did for RH8. But not success on RH7, Can you point me how to solve the missing dependency.

Red Hat Version

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[root@rhel7box ~]# cat /etc/redhat-release
Red Hat Enterprise Linux Server release 7.9 (Maipo)

Veeam Repository installed

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[root@rhel7box ~]# rpm -qa|grep veeam
veeam-release-el7-1.0.8-1.x86_64

Trying to install from Repo

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[root@rhel7box ~]# yum install veeam veeamsnap-ueficert
Loaded plugins: langpacks, product-id, search-disabled-repos, subscription-manager
Resolving Dependencies
--> Running transaction check
---> Package veeam.x86_64 0:5.0.0.4318-1.el7 will be installed
--> Processing Dependency: veeamsnap = 5.0.0.4318 for package: veeam-5.0.0.4318-1.el7.x86_64
---> Package veeamsnap-ueficert.noarch 0:5.0.0.4318-1 will be installed
--> Running transaction check
---> Package veeamsnap.noarch 0:5.0.0.4318-1 will be installed
--> Processing Dependency: kernel-devel for package: veeamsnap-5.0.0.4318-1.noarch
--> Processing Dependency: dkms for package: veeamsnap-5.0.0.4318-1.noarch
--> Running transaction check
---> Package kernel-devel.x86_64 0:3.10.0-1160.31.1.el7 will be installed
---> Package veeamsnap.noarch 0:5.0.0.4318-1 will be installed
--> Processing Dependency: dkms for package: veeamsnap-5.0.0.4318-1.noarch
--> Finished Dependency Resolution
Error: Package: veeamsnap-5.0.0.4318-1.noarch (veeam)
           Requires: dkms
**********************************************************************
yum can be configured to try to resolve such errors by temporarily enabling
disabled repos and searching for missing dependencies.
To enable this functionality please set 'notify_only=0' in /etc/yum/pluginconf.d/search-disabled-repos.conf
**********************************************************************

Error: Package: veeamsnap-5.0.0.4318-1.noarch (veeam)
           Requires: dkms
 You could try using --skip-broken to work around the problem
 You could try running: rpm -Va --nofiles --nodigest

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System is registered on RHN with a valid subscription. This are the current enabled repos.
[root@rhel7box ~]# yum repolist
Loaded plugins: langpacks, product-id, search-disabled-repos, subscription-manager
repo id                                                                     repo name                                                                             status
rhel-7-server-extras-rpms/x86_64                                            Red Hat Enterprise Linux 7 Server - Extras (RPMs)                                      1,404
rhel-7-server-optional-rpms/7Server/x86_64                                  Red Hat Enterprise Linux 7 Server - Optional (RPMs)                                   22,972
rhel-7-server-rpms/7Server/x86_64                                           Red Hat Enterprise Linux 7 Server (RPMs)                                              31,958
veeam                                                                       Veeam Backup for GNU/Linux - x86_64                                                       44
repolist: 56,378

Trying to install DKMS dependency only.

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[root@rhel7box ~]# yum install dkms
Loaded plugins: langpacks, product-id, search-disabled-repos, subscription-manager
No package dkms available.
Error: Nothing to do

Thanks

[HannesK]

Hello,
support already answered that the EPEL repository is missing ("no package dkms available"). See https://helpcenter.veeam.com/docs/agent ... tml?ver=50

Best regards,
Hannes