Error 'Veeam.Backup.SSH.CSshTimeoutException'

[sarapinho]

Hi Team,

When running the veeam agent for linux, the error 'Veeam.Backup.SSH.CSshTimeoutException' occurs

Veeam 10 - Build 10.0.0.4461 P1
Veeam agent for linux 4.0.1.2365
Case # 04651079

[PTide]

Hi,

While you are waiting for the support to reply, could you porovide more details, please?
That error message is a little bit out of context, so either post the entire stack, or explain as detailed as possible what is visible in the log a couple lines before.

Thanks!

[sarapinho]

Hi,

Code: Select all

[23.02.2021 16:45:35] <20> Info     [Ssh] Connection b0a9a0ee-f92a-4a37-a9be-3064d0fcd04e - [host: 'x.x.x.x', port: 22, elevation to root: 'yes', autoSudo: no, use su if sudo fails: yes, host name: x.x.x.x, IPs: [x.x.x.x], AuthenticationData: [UserName: svc_veeam, AuthTypes: [KeyboardInteractive, Password]]] is disposing.
[23.02.2021 16:45:35] <20> Error    Exce....o do tipo 'Veeam.Backup.SSH.CSshTimeoutException' foi acionada. (Veeam.Backup.SSH.CSshTimeoutException)
[23.02.2021 16:45:35] <20> Error       em Veeam.Backup.SSH.CSshCommandsExecuter.SuDo(TimeSpan timeout, Boolean throwOnTimeout, String userName, String password)
[23.02.2021 16:45:35] <20> Error       em Veeam.Backup.SSH.CSshCommandsExecuter.Excecute(TimeSpan timeout, Boolean throwOnTimeout)
[23.02.2021 16:45:35] <20> Error       em Veeam.Backup.Interaction.Management.CLinuxEpBackupManagementService.RunCommand(String cmdPath, String managementCmd, Boolean isLogOutputOnHighDetailed, String[] arguments)
[23.02.2021 16:45:35] <20> Error    --- Fim do rastreamento de pilha do local anterior onde a exce....o foi gerada ---
[23.02.2021 16:45:35] <20> Error       em System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
[23.02.2021 16:45:35] <20> Error       em Veeam.Backup.Interaction.Management.CLinuxEpBackupManagementService.RunCommand(String cmdPath, String managementCmd, Boolean isLogOutputOnHighDetailed, String[] arguments)
[23.02.2021 16:45:35] <20> Error       em Veeam.Backup.Interaction.Management.CLinuxEpBackupManagementService.RunVbrScopeCommandWithoutLoging(String managementCmd, Boolean isLogOutputOnHighDetailed, String[] arguments)
[23.02.2021 16:45:35] <20> Error       em Veeam.Backup.Core.CLinuxEpAgentActionManagerV3.StartBackup(CEpAgentManagementTask task, IAgentEndPoint agentEndPoint, CEpAgentStartBackupOptions startBackupOptions, CEpClusterProcessingSpec clusterProcessingSpec, CBackupJobTarget jobTarget, Guid targetOibId)
[23.02.2021 16:45:35] <20> Error       em Veeam.Backup.Core.CEpAgentSource.StartBackup(CBackupClient vmTargetClient, CEpClusterProcessingSpec clusterProcessingSpec, CBackupJobTarget jobTarget, Guid targetOibId)
[23.02.2021 16:45:35] <20> Error       em Veeam.Backup.Core.CEpAgentManagementJobPerformer.ExecuteTask(CEpAgentManagementTask task, CBackupJobTarget jobTarget, Boolean isNfsRepository)
[23.02.2021 16:45:35] <20> Error    Exce....o do tipo 'Veeam.Backup.SSH.CSshTimeoutException' foi acionada. (Veeam.Backup.SSH.CSshTimeoutException)
[23.02.2021 16:45:35] <20> Error       em Veeam.Backup.SSH.CSshCommandsExecuter.SuDo(TimeSpan timeout, Boolean throwOnTimeout, String userName, String password)
[23.02.2021 16:45:35] <20> Error       em Veeam.Backup.SSH.CSshCommandsExecuter.Excecute(TimeSpan timeout, Boolean throwOnTimeout)
[23.02.2021 16:45:35] <20> Error       em Veeam.Backup.Interaction.Management.CLinuxEpBackupManagementService.RunCommand(String cmdPath, String managementCmd, Boolean isLogOutputOnHighDetailed, String[] arguments)
[23.02.2021 16:45:35] <20> Error    --- Fim do rastreamento de pilha do local anterior onde a exce....o foi gerada ---
[23.02.2021 16:45:35] <20> Error       em System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
[23.02.2021 16:45:35] <20> Error       em Veeam.Backup.Interaction.Management.CLinuxEpBackupManagementService.RunCommand(String cmdPath, String managementCmd, Boolean isLogOutputOnHighDetailed, String[] arguments)
[23.02.2021 16:45:35] <20> Error       em Veeam.Backup.Interaction.Management.CLinuxEpBackupManagementService.RunVbrScopeCommandWithoutLoging(String managementCmd, Boolean isLogOutputOnHighDetailed, String[] arguments)
[23.02.2021 16:45:35] <20> Error       em Veeam.Backup.Core.CLinuxEpAgentActionManagerV3.StartBackup(CEpAgentManagementTask task, IAgentEndPoint agentEndPoint, CEpAgentStartBackupOptions startBackupOptions, CEpClusterProcessingSpec clusterProcessingSpec, CBackupJobTarget jobTarget, Guid targetOibId)
[23.02.2021 16:45:35] <20> Error       em Veeam.Backup.Core.CEpAgentSource.StartBackup(CBackupClient vmTargetClient, CEpClusterProcessingSpec clusterProcessingSpec, CBackupJobTarget jobTarget, Guid targetOibId)
[23.02.2021 16:45:35] <20> Error       em Veeam.Backup.Core.CEpAgentManagementJobPerformer.ExecuteTask(CEpAgentManagementTask task, CBackupJobTarget jobTarget, Boolean isNfsRepository)
[23.02.2021 16:45:35] <20> Info     [CEpAgentAuxData] Update LastUpdateTime '23/02/2021 19:45:35', ExcludeDate ''
[23.02.2021 16:45:35] <20> Info         [DB] Sync agent [e220dd3a-18f4-4797-b65f-41a8dd27c5a3] lastOnlineTime [23/02/2021 19:45:35]
[23.02.2021 16:45:40] <34> Info         [ReconnectableSocket][StopCondition] Stop confirmation was received on [74db86d0-aa63-47a2-a244-448f8980260d].
[23.02.2021 16:45:40] <35> Info         [ReconnectableSocket] Stop confirmation was sent on [74db86d0-aa63-47a2-a244-448f8980260d].
[23.02.2021 16:45:40] <35> Info         [ReconnectableSocket][StopCondition] Stop request was received on [74db86d0-aa63-47a2-a244-448f8980260d].
[23.02.2021 16:45:40] <34> Info         [ReconnectableSocket][StopCondition] Stop confirmation was received on [d9bb4768-3ff6-4769-ab59-22a9b123340b].
[23.02.2021 16:45:40] <35> Info         [ReconnectableSocket] Stop confirmation was sent on [d9bb4768-3ff6-4769-ab59-22a9b123340b].
[23.02.2021 16:45:40] <35> Info         [ReconnectableSocket][StopCondition] Stop request was received on [d9bb4768-3ff6-4769-ab59-22a9b123340b].
[23.02.2021 16:45:40] <22> Info             [AP] (2cac) command: 'Invoke: Generic.AbortReconnects '
[23.02.2021 16:45:40] <37> Info                   [AP] (2cac) output: <VCPCommandResult result="true" exception="" />
[23.02.2021 16:45:40] <38> Info                   [AP] (2cac) output: <VCPCommandArgs />
[23.02.2021 16:45:40] <38> Info                   [AP] (2cac) output: >
[23.02.2021 16:45:40] <22> Info     [RemoteAgentSystemSession] Keep-alive thread operation is canceled, agentId: '472e9c69-fc39-47a8-b6f1-3519f6b26e40'