Filelevel backup does not work on my Ubuntu 20.04 KVM VM. "Filesystem [ext4] is not supported."

[peter.mezei]

Hi all,

My case ID: #05442356

I have tried to configure a filelevel backup on a KVM VM with Ubuntu 20.04, and i got the following error: Filesystem [ext4] is not supported.
I'm using Veeam agent for Linux Free version.

Here are some log details from the job creation:

Code: Select all

[18.05.2022 14:07:34.763] <139773430580416> lpbcore| ERR |Failed to validate job filter [/folder1](). It will be skipped.
[18.05.2022 14:07:34.763] <139773430580416> lpbcore| >>  |Filesystem [ext4] is not supported.
...
...
[18.05.2022 14:07:34.763] <139773430580416> lpbcore| ERR |Failed to validate job filter [/folder2](). It will be skipped.
[18.05.2022 14:07:34.763] <139773430580416> lpbcore| >>  |Filesystem [ext4] is not supported.
...
...
[18.05.2022 14:07:34.765] <139773430580416> lpbconf| ERR |Main thread has failed.
[18.05.2022 14:07:34.765] <139773430580416> lpbconf| >>  |Error: The following objects are not supported or cannot be found: /folder1, /folder2
[18.05.2022 14:07:34.765] <139773430580416> lpbconf| >>  |--tr:JobFilterFactory: Unable to validate job filter params for file masks.

#Logs shortened by Mod (Forum Rule, don't post Logs)

Did anyone meet something like this?
Any advice or help apreciated!

Thank you!

[Mildur]

Hi Peter

Welcome to the forum.

Thanks for the case.
I have shortened your logs. Posting logs in the forums is not allowed per our forum rules.
Logs are for our support department, they have the tools to analyze them.

Our products supports ext4 as a filesystem. So best way forward is to let our support analyze the issue.

[peter.mezei]

Thanks, and i'm sorry for inserting the whole log.