Install error Veeam Agent 4 Linux Ubuntu20.04

[Novell2]

Hi, I want to install Veeam Agent for Linux V6 on Ubuntu 22.04. I get this back:

Code: Select all

veeamsvc@ubuntu:~$ sudo dpkg -i ./veeam-release* && apt-get update
  (Reading database ... 99666 files and directories currently installed.)
  Preparing to unpack .../veeam-release-deb_1.0.8_amd64.deb ...
  Unpacking veeam-release-deb (1.0.8) over (1.0.8) ...
  Setting up veeam-release-deb (1.0.8) ...
  Reading package lists... Done
  E: Could not open lock file /var/lib/apt/lists/lock - open (13: Permission denied)
  E: Unable to lock directory /var/lib/apt/lists/
  W: Problem unlinking the file /var/cache/apt/pkgcache.bin - RemoveCaches (13: Permission denied)
  W: Problem unlinking the file /var/cache/apt/srcpkgcache.bin - RemoveCaches (13: Permission denied)
  veeamsvc@ubuntu:~$

What can I do? Thanks a lot!
Best regards Novell2

[Regnor]

Is it possible that your command is missing a sudo?

sudo dpkg -i ./veeam-release* && sudo apt-get update

[Novell2]

Hi Regnor,
thanks, I will try, the command was from the Veeam pdf...
Let you know later!
Thanks

[Mildur]

Hello Werner

Could you maybe share a link to the PDF with us?
And please report back if Regnors recommendation has worked.

Best,
Fabian

[coolsport00]

Hey Max/Fabian -
I am now testing VAL install, etc. and received this same error. I searched for the error and this forum post came up. YES INDEED! Surprised I didn't catch it myself, but yes...adding SUDO in front of the "apt update" part of the command does indeed resolve the problem. The 'pdf' Werner was probably talking about is the actual VAL User Guide VAL Install section. See here:
https://helpcenter.veeam.com/docs/agent ... tml?ver=60
The Guide needs to be updated with sudo needing added.

Thanks!

[rovshan.pashayev]

Hello Shane,

The User Guide which you point, assume/example that all commands are running as root user, thus no need for sudo.
If you run all those command via user, which has sudo privileges, then yes, you need include sudo in every action.

Rovshan

[coolsport00]

Hi Rovshan -
Thanks...yes. But, maybe on that page, it should be reiterated. I looked back a page on the 'Before You Begin' page, under 'General Prerequisites', and it states just that. But, wouldn't hurt to reiterate on the actual page where the commands are listed. Just a suggestion.
Appreciate it.
Cheers!

[Regnor]

Hey Shane, great that you came across this topic. I don't know how often I forget sudo; probably every time I needed root permissions

[dali@iae.nl]

Thanks for this post that mentioned also to add "sudo" before the second.
But yes please also update the page https://helpcenter.veeam.com/docs/agent ... tml?ver=60 with a remark for non-root because it seems we were not the only ones searching ..

[rovshan.pashayev]

Hello,

General pre-requisite sub part of User Guide is already covering this information:
https://helpcenter.veeam.com/docs/agent ... requisites

To install Veeam Agent for Linux software packages, you must use the root account or any user account that has super user (root) privileges on the computer where you plan to install the product.

Rovshan

[dali@iae.nl]

Hi Rovshan, that's right but we are talking about how to use the command and placing twice "sudo" in it. If it had been mentioned as a not we did not have this current Post.

[rovshan.pashayev]

Hello,

Thanks for your feedback on the user guide. We've noted your suggestion.

Rovshan