Linux Backup failed

[BackMyUp]

#03261222

Linux homeserver.server.home 4.9.0-8-amd64 #1 SMP Debian 4.9.110-3+deb9u6 (2018-10-08) x86_64 GNU/Linux

veeamconfig version
v2.0.1.665

Hello, i get some Errors when i try to run a Backup Job. It worked outstanding untli now, so the Problem was not from start. What can i do?

Thank you.


veeam -> Start Backup

Code: Select all

16:06:41 Job BackupJob started at 2018-10-27 16:06:41 CEST
16:06:41 Preparing to backup
16:06:41 Creating volume snapshot 00:00:02
16:06:47 [error] Failed to perform backup
16:06:47 [error] SQL logic error or missing database
16:06:47 [error] Unable to run query
16:06:47 [error] OibSensitiveInfoScope: Unable to create OIB Info
16:06:47 [error] OibScope: Unable to create OIB
16:06:47 [error] Processing finished with errors at 2018-10-27 16:06:47 CEST

Repository:
--------------

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veeamconfig repository list
Name ID Location Type Backup server
Repository_1 {bbc4f70d-8d01-499b-937d-a06d115e459e} /mnt/daten2/DebianBackup local

Try to delete Repository:
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Code: Select all

veeamconfig repository delete --name Repository_1
Backup [homeserver.server.home DebianBackup] depends on repository and will be removed from database. Proceed? (y/n)
y
Error: SQL logic error or missing database
Unable to run query.
OibSensitiveInfoScope: Unable to find oib sensitive info by id.
OibScope: Unable to get OIBs by Point id [{4919c998-ddc5-4203-b860-eb9fca1b56b6}].

[wishr]

Hi,

Please continue working with our support representative on the case in order to determine the root cause and a proper solution for it.

Thank you.

[0riole]

Hi,

Have you recently updated your kernel? if so try running Veeam again with the old kernel. I had a similar issue that I opened a support case for and was told by Veeam support that VeeamSnap kernel module is not supported by the latest Linux kernel.

Hope it helps,
Chris

[PTide]

Chris,

I don't think that OP's problem is related to his kernel version since his error messages clearly show that the problem is with the database. Since you've mentioned the KB in the other thread that is related to RHEL and its derivatives, I assume that you run RHEL/CentOS and those are affected by the particular update mentioned in the KB. Would you also share your case ID, please?

Thanks!

[GianlucaCroci]

Hello,
I've the same problem with an AIX server.

It's a Cluster, and the node on which it doesn't work now is the passive one, so for the moment not so urgent.
In the past it worked.

Now I've done a "veeamconfig vbrserver resync" as well as a "veeamconfig vbrserver edit --name NAME_SERVER --address IP_SERVER --port 10006 --login USERNAME --domain OUR_DOMAIN --password PASSWORD_USER" , and in both cases I get the error:

"SQL logic error or missing database
Unable to run query."

On the active node, server identical to this one, as well as the version of the Veeam Agent (v.2.0.0.256), its configuration, and the backup job.

Thanks in advance for any suggestions

[Natalia Lupacheva]

Hi Gianluca,

Could you share your Support case ID? It's mandatory when you're posting a technical issue.

Thanks!

[GianlucaCroci]

Hello Natalia,
I've not opened any cases at the moment. I was hoping to find a solution to the case that was theoretically opened 3 years ago

Thanks

[wishr]

Hi Gianluca,

Your difficulty may have a different nature, so opening a support case is a way to go.

In general, all technical issues should be addressed to our technical support team because troubleshooting through the forums is not possible and the forum is not a replacement for the technical support service. Additionally, you should specify a case ID when posting about a technical issue, as requested when you click "New Topic".

I've reviewed the previous poster's case and found out he had an issue with the configuration database that has been fixed with the help of our support engineers.

Thanks

[GianlucaCroci]

Hello,
I understand. I'll open a Case ASAP.

Thanks again.
Kind regards