Standalone backup agents for Linux, Mac, AIX & Solaris workloads on-premises or in the public cloud
Post Reply
s2cbackup
Novice
Posts: 8
Liked: never
Joined: Dec 26, 2023 12:36 am
Full Name: John Lee
Contact:

Plesk Server

Post by s2cbackup »

Hi

We have Linux agent and kernel installed on AlamLinux 8 machine with Plesk Obsidian 18.0.68 with intel chip set, and I'm getting this error.

4/13/2025 10:34:43 PM :: Skipping dalxx.xxxxx.com: operating system is not supported

Anyone have knowledge of how to run veeam successfully in this environment.
rovshan.pashayev
Veeam Software
Posts: 569
Liked: 113 times
Joined: Jul 03, 2023 12:44 pm
Full Name: Rovshan Pashayev
Location: Czechia
Contact:

Re: Plesk Server

Post by rovshan.pashayev » 1 person likes this post

Hi John,

Can you share which exact version of AlmaLinux you installed? Veeam Agent for Linux supports only version 8.10.
Rovshan Pashayev
Analyst
Veeam Agent for Linux, Mac, AIX & Solaris
s2cbackup
Novice
Posts: 8
Liked: never
Joined: Dec 26, 2023 12:36 am
Full Name: John Lee
Contact:

Re: Plesk Server

Post by s2cbackup »

Hi Rovshan
Thank you just seeing this it is AlmaLinux 8.10 (Cerulean Leopard)

Static hostname:
Icon name: computer-server
Chassis: server
Machine ID: c2ea7fda2c744a039f7cc9d5f068a49e
Boot ID: 513f5820c9364edeaba4b75fd98e9bd6
Operating System: AlmaLinux 8.10 (Cerulean Leopard)
CPE OS Name: cpe:/o:almalinux:almalinux:8::baseos
Kernel: Linux 4.18.0-553.47.1.el8_10.x86_64
Architecture: x86-64
rovshan.pashayev
Veeam Software
Posts: 569
Liked: 113 times
Joined: Jul 03, 2023 12:44 pm
Full Name: Rovshan Pashayev
Location: Czechia
Contact:

Re: Plesk Server

Post by rovshan.pashayev »

Hello John,

That sounds like a technical issue. Please provide a support case ID for this issue, as requested when you click New Topic.

Without case number, the topic will eventually be deleted by moderators.
PS: support can only help if you upload logs https://www.veeam.com/kb1832
Rovshan Pashayev
Analyst
Veeam Agent for Linux, Mac, AIX & Solaris
Post Reply

Who is online

Users browsing this forum: No registered users and 12 guests