Schedules not working

[BlakeR]

I have setup a trial Veeam instance, currently I have one MacOS laptop setup as a client device using an agent backup policy. I've tried to find info on the scheduling and how it works but I haven't had much luck.

I can run a backup manually from the client software however the 9.00am daily schedule isn't working, now theres very few options so I don't think its anything I have done wrong.

Also I am assuming that if NO schedule is set then devices won't backup automatically??

[HannesK]

Hello,
just to clarify... you configured the MAC job and enabled the schedule as shown in the user guide?

I don't know how long your waited for the policy to apply, because that can take up to 6h(?), if I remember correctly. What I always do to "make it work right now" is to run a manual sync (veeamconfig sync now). Then I do a "veeamconfig job list" to check, whether the job was correctly synced.

Also I am assuming that if NO schedule is set then devices won't backup automatically??

correct. No schedule means no automatic backup.

If all that does not help, please open a support case and post the case number for reference. Evaluation support is available for such situations.

Best regards,
Hannes

[BlakeR]

Thanks Hannes, do you know if there is any plan to add more options to the scheduling, setting a specific time of day doesn't suit every user, being able to set active hours or even the option to backup every x hours would be useful.

[HannesK]

agree, that would be useful, but I cannot provide a timeline when that could be implemented.