[SOLVED] Service not running

[pama]

Good morning mates,
Installed today on Ubuntu 14.04 LTS, but running "veeam" after installation it replies

Error: Failed to connect to the port [127.0.0.1:3500]

ufw is disabled....
What am I missing?
Thanks a lot,
Andrea

[nielsengelen]

Hi Andrea,

Can you look at what "service veeamservice status" gives?
What if you try to start it with "service veeamservice start" ?

Did you install both packages correctly (veeam & veeamsnap)?

[pama]

Thank you for your reply.
Here is result of "service veeamservice status":

● veeamservice.service - LSB: Veeam Agent for Linux service daemon
Loaded: loaded (/etc/init.d/veeamservice; bad; vendor preset: enabled)
Active: inactive (dead)
Docs: man:systemd-sysv-generator(8)

The "service veeamservice start" does not produce any reply.
I have installed first veeamsnap, next veeam.
Now running "veeam" make blinking the screen, and "veeam --help" is an unknown argument.

Thank you,
Andrea

[nielsengelen]

Looking from the reply it looks like the service isn't loaded correctly.

Could you remove both packages and first install the veeam package (it depends on veeamsnap)? Could you also tell which kernel version you are running?

[pama]

Hi,
my kernel is 4.4.0-6-generic
uninstalled both, but installing veeam before veeamsnap warns me about

veeam depends on veeamsnap; however:
Package veeamsnap is not installed.

Installed veeam, next veeamsnap, next veeam again seems to work....

[nielsengelen]

My bad, forgot the files are currently not coming from a repository. If you install veeamsnap and then veeam do this works succesfully? Could you snip the output from it?

[pama]

I think it was missing also lvm, which during the first installation was not notified...

Here is my installation:

Code: Select all

# dpkg -i veeam_1.0.0.499_amd64.deb
Selecting previously unselected package veeam.
(Reading database ... 85597 files and directories currently installed.)
Preparing to unpack veeam_1.0.0.499_amd64.deb ...
Unpacking veeam (1.0.0.499) ...
dpkg: dependency problems prevent configuration of veeam:
 veeam depends on veeamsnap; however:
  Package veeamsnap is not installed.

dpkg: error processing package veeam (--install):
 dependency problems - leaving unconfigured
Processing triggers for systemd (229-4ubuntu6) ...
Processing triggers for ureadahead (0.100.0-19) ...
Errors were encountered while processing:
 veeam

# dpkg -i veeamsnap_1.0.0.499_all.deb
Selecting previously unselected package veeamsnap.
(Reading database ... 85609 files and directories currently installed.)
Preparing to unpack veeamsnap_1.0.0.499_all.deb ...
Unpacking veeamsnap (1.0.0.499) ...
Setting up veeamsnap (1.0.0.499) ...
Loading new veeamsnap-1.0.0.499 DKMS files...
Building only for 4.4.0-6-generic
Building initial module for 4.4.0-6-generic
Done.

veeamsnap:
Running module version sanity check.
 - Original module
   - No original module exists within this kernel
 - Installation
   - Installing to /lib/modules/4.4.0-6-generic/updates/dkms/

depmod....

DKMS: install completed.

# dpkg -i veeam_1.0.0.499_amd64.deb
(Reading database ... 85670 files and directories currently installed.)
Preparing to unpack veeam_1.0.0.499_amd64.deb ...
Unpacking veeam (1.0.0.499) over (1.0.0.499) ...
Setting up veeam (1.0.0.499) ...
Processing triggers for systemd (229-4ubuntu6) ...
Processing triggers for ureadahead (0.100.0-19) ...

[nielsengelen]

This looks correct. What do you now get with "service veeamservice status" (or start)?

Could you also do the following:

netstat -pan | grep 3500 (to see if something would be running on that port)

[pama]

Yes it is correct, now it's working...but only after installing a second time the veeam package

[nielsengelen]

Great! Happy testing