Veeam 3.0.2 on Debian 10.1 Installation failed

[dabos]

Hi all
Case # : 03863233

I want to install VAL Community Edition 3.0.2 on Linux Debian 10.1, but it fails.

He cannot find module 0821q ; however on my system is a module 8021q.

It seems to be a typo, but I can't be the only one with this problem?

Regards
Daniel

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root@sv1cndmon:/var/tmp# dpkg -i veeamsnap_3.0.2.1185_all.deb
(Reading database ... 111052 files and directories currently installed.)
Preparing to unpack veeamsnap_3.0.2.1185_all.deb ...

Setting up veeamsnap (3.0.2.1185) ...
Loading new veeamsnap-3.0.2.1185 DKMS files...
Building for 4.19.0-6-amd64
Building initial module for 4.19.0-6-amd64
Done.

veeamsnap.ko:
Running module version sanity check.
- Original module
   - No original module exists within this kernel
- Installation
   - Installing to /lib/modules/4.19.0-6-amd64/updates/dkms/

depmod...
Job for systemd-modules-load.service failed because the control process exited with error code.
See "systemctl status systemd-modules-load.service" and "journalctl -xe" for details.

DKMS: install completed.
root@sv1cndmon:/var/tmp#

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Nov 13 17:12:07 sv1cndmon systemd[1]: Starting Load Kernel Modules...
-- Subject: A start job for unit systemd-modules-load.service has begun execution
-- Defined-By: systemd
-- Support: https://www.debian.org/support
--
-- A start job for unit systemd-modules-load.service has begun execution.
--
-- The job identifier is 6193.
Nov 13 17:12:07 sv1cndmon systemd-modules-load[61186]: [b]Failed to find module '0821q'[/b]
Nov 13 17:12:07 sv1cndmon systemd[1]: systemd-modules-load.service: Main process exited, code=exited, status=1/FAILURE
-- Subject: Unit process exited

[PTide]

Hi,

8021q module is used for VLAN configuration and it is not related to Veeam Agent.

I would start with checking whether veeamsnap module has been installed (because I have a feeling that it actually has). Kindly check what's the output of

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locate veeamsnap

and

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lsmod | grep veeamsnap

And what happens if you run veeam command in CLI.

As to 8021q problem - the log shows that dkms failed to find 8021q module on the system and hence failed to load it.

Let's try to load it manually and see what happens:

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modprobe 8021q

If it fails, please run

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locate 8021q

Thanks!

[dabos]

Hello

No, no output regarding veeam; modprobe 8021q works fine.

However, I have problems with the systemd-modules-load service:

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root@sv1cndmon:~# systemctl status systemd-modules-load.service
● systemd-modules-load.service - Load Kernel Modules
   Loaded: loaded (/lib/systemd/system/systemd-modules-load.service; static; vendor preset: enabled)
   Active: failed (Result: exit-code) since Fri 2019-11-15 10:57:18 CET; 18s ago
     Docs: man:systemd-modules-load.service(8)
           man:modules-load.d(5)
  Process: 17369 ExecStart=/lib/systemd/systemd-modules-load (code=exited, status=1/FAILURE)
 Main PID: 17369 (code=exited, status=1/FAILURE)

Nov 15 10:57:18 sv1cndmon systemd[1]: Starting Load Kernel Modules...
Nov 15 10:57:18 sv1cndmon systemd-modules-load[17369]: Failed to find module '0821q'
Nov 15 10:57:18 sv1cndmon systemd[1]: systemd-modules-load.service: Main process exited, code=exited, status=1/FAILURE
Nov 15 10:57:18 sv1cndmon systemd[1]: systemd-modules-load.service: Failed with result 'exit-code'.
Nov 15 10:57:18 sv1cndmon systemd[1]: Failed to start Load Kernel Modules.

Edit:

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root@sv1cndmon:~# cat /etc/modules-load.d/modules.conf
# /etc/modules: kernel modules to load at boot time.
#
# This file contains the names of kernel modules that should be loaded
# at boot time, one per line. Lines beginning with "#" are ignored.

0821q
bonding

-> so the module name ist wrong in this modules file

I changed this name and could install veeamsnap + veeam package now.

It wasn't a problem from veeam but rather a type of Debian 10.

Regards
Daniel

[PTide]

Ok, thank you for getting back to us with the confirmation. Let us know how it works,

Cheers