Veeam snapshot kernel module not found

[frueter]

Hi,

I have installed veeam on Rocky 9.5 using these comands:

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cd ~/Downloads
wget https://download2.veeam.com/VAL/v6/veeam-release-el9-1.0.9-1.noarch.rpm
sudo dnf install ./veeam-release-el9-1.0.9-1.noarch.rpm -y

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yum install blksnap veeam -y

After configuring a backup job to my NAS and running it I get this error:

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  19:22:47         Job BackupJob1 started at 2024-12-26 06:22:47 UTC
      19:22:52         Preparing to backup
      19:23:13         [error] Failed to create volume snapshot                                                                                                                                                                                                                     00:00:00
      19:23:13         [error] Failed to take volume snapshot
      19:23:13         [error] Failed to perform backup
      19:23:13         [error] Veeam snapshot kernel module not found
      19:23:13         [error] Processing finished with errors at 2024-12-26 06:23:13 UTC

I followed teh instructions as best I could and tried to find info in the forum as well but am a bit lost.
I tried cdreating a support case but it asks about veeam version 11 or 12 but neitehr seem to apply to this from what I can tell, otherwise I would have created a case and provided the number, sorry.
Any help would be greatly appreciated,

Cheers,
frank

[rovshan.pashayev]

Hello Frank,

If your system uses UEFI Secure Boot, configure it to work with Veeam Agent before running a backup job.
For details, see Configuring UEFI Secure Boot.

[frueter]

thanks but secure boot is turned of in the bios.

[rovshan.pashayev]

Hello Frank,

Please proceed with the support case.