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archvector
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Volume level restore issue with VAL v6

Post by archvector »

Hi there,

Since i've upgraded my VBR to veeam v12 and VAL v6 i have a different behavior while using the volume restore with VAL.
The volume level restore is no more possible from the VAL itself. It seems we need to use the veeam recovery iso to achieve that.
The file level restore (using the /mount) remains possible
Related Case # 07066151


Context:
We have 2 different platforms: PROD and TEST
1) On PROD, we perform a backup using VAL, it's stored in VBR repo since managed by a PROD VBR server.
2) i copy the PROD VBR repo backups to TEST VBR repo which is managed by another VBR server: the TEST VBR server.
3) I rescan the TEST VBR repo using the TEST VBR server
4) Then I tried to restore the PROD backup using a VAL ni standalone mode on TEST environnent.
The file level restore works properly but not the volume level restore doesn't see the restore point.

Here is the description of my process (that use to work)

I change from JOB mode to Standalone mode in order to be able to restore backups done from another VAL

Code: Select all

[root@TESTserver /]# veeamconfig mode reset
Operation mode has been set to Standalone.
Here i run veeam to configure my VAL to pickup backups on TEST VBR

Code: Select all

[root@TESTserver /]# veeam  
I check with Veeamconfig backups jobs exists : it's fine

Code: Select all

[root@TESTserver /]# veeamconfig backup list --all ## I can see my backups jobs
Job name                            Backup ID                               Repository               Created at
Backup J1 - XXX.XXX.XXX.XXX  {cacc3c23-c2db-4af9-8094-b79a95bf4144}  Veeam Backup Repository  2024-01-30 15:40
Backup J2 - XXX.XXX.XXX.XXX  {7c11cd28-875c-4d8e-a86c-477fb9df86fd}  Veeam Backup Repository  2024-01-30 16:37
However if i query a restore point : it's not found

Code: Select all

[root@TESTserver /]# veeamconfig backup info --id cacc3c23-c2db-4af9-8094-b79a95bf4144
Repository ID {b332defc-0cac-41f8-a17a-5c071f52c3f5} was not found.
In the previous agent version, the restore point was found : i was able to launch the volume level restore without issue. For instance:

Code: Select all

[root@TESTserver ~]# veeamconfig backup info --id 2cc2bc95-eee6-4ac5-9a94-b94def39b39f
Job name                   OIB ID                                  Type  Created at        Is corrupt
Backup J1 - XXX.XXX.XXX.XXX {ef8f845b-eba4-408c-9df2-a627fa2fb011}  Full  2022-03-28 08:37  false

I've compared the output of veeamconfig backup info from /var/log/veeam/veeamconfig with the old VAL and the new VAL without noticing anything special

My question : does the V6 agent introduce some restrictions on the volume restore part when backups comes from another VBR server? or is it still supposed to work?

Thanks
rovshan.pashayev
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Re: Volume level restore issue with VAL v6

Post by rovshan.pashayev » 1 person likes this post

Hello,

After setting the operation mode to Standalone, you will also need to remove the computer from the Protection Group.

Rovshan.
Rovshan Pashayev
Analyst
Veeam Agent for Linux, Mac, AIX & Solaris
archvector
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Re: Volume level restore issue with VAL v6

Post by archvector »

Hi,

Thanks for your answer
Will it change the behavior of the volume restore?
This machine is tested only for restore purpose (not used for backups),
rovshan.pashayev
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Re: Volume level restore issue with VAL v6

Post by rovshan.pashayev »

Hello,

After removing computer from PG, you should be able to see and restore the volume backup points.
As mentioned before, simply changing the mode to Standalone from the agent side will still maintain management on VBR.
Please give it a try and let us know the results for your environment.

Rovshan
Rovshan Pashayev
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Veeam Agent for Linux, Mac, AIX & Solaris
archvector
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Re: Volume level restore issue with VAL v6

Post by archvector »

Hi

All clients were already removed from protection group (no more client inside or outside protection groups in that TEST VBR)
rovshan.pashayev
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Re: Volume level restore issue with VAL v6

Post by rovshan.pashayev » 1 person likes this post

Hello,

Try performing a resync of the VBR server connection and a rescan of the repository:

Code: Select all

veeamconfig vbrserver resync
veeamconfig repository rescan --all
Please continue with the support case for further assistance.

Rovshan.
Rovshan Pashayev
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Veeam Agent for Linux, Mac, AIX & Solaris
archvector
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Re: Volume level restore issue with VAL v6

Post by archvector »

ok thanks
archvector
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Re: Volume level restore issue with VAL v6

Post by archvector »

To provide feedback to other users, it effectively works with the Veeam recovery media

There is a change compared to previous VAL releases because it was possible to use the existing/installed agent to perform volume level restore from another agent. In v6 we have to reboot the server (downtime) to perform a volume restore from that other agent using the ISO.

Another improvement that could be made is the customized ISO generated using the veeam recovery media procedure. the ISO is not working (no boot) with HPE ILO console while it works with a physical USB key (burned with RUFUS). I don't have that issue with Veeam recovery media for windows (works properly with ILO)
rovshan.pashayev
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Re: Volume level restore issue with VAL v6

Post by rovshan.pashayev »

Hello @archvector
the ISO is not working (no boot) with HPE ILO console
Are you talking about custom ISO? Creating Custom Veeam Recovery Media User Guide.

Did you also use generic Veeam Recovery Media? Download from here.

Thanks,
Rovshan
Rovshan Pashayev
Analyst
Veeam Agent for Linux, Mac, AIX & Solaris
archvector
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Re: Volume level restore issue with VAL v6

Post by archvector » 1 person likes this post

Sorry for the delay,

The custom iso is not booting on ILO
For the generic one i don't remember but when i take a try it i will keep you inform here.
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