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kikanq
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Backup email M365 problem

Post by kikanq »

Hi,

I am backing up Exchange M365 mailboxes for the first time.

I have created dynamic groups in EntraID for my tenant – I have 8 groups, each with about 100 users.
Each group is a separate backup task in my VBO365 console.

So I have 8 tasks to back up my employees' email boxes.
Each of these tasks will ultimately be handled by this proxy server: Windows Server 2022 (4CPU, 32GB RAM).
The proxy server has an iSCSI repository connected (the repository is a Synology NAS server).

For example, I run ONLY ONE TASK:
During the task, several mailboxes will perform their backup, but many of them have errors such as:
:: Processing archive mailbox test@myorganization.com failed with error:
An error occurred while sending the request.. An error occurred while sending the request..
Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host...
An existing connection was forcibly closed by the remote host.
or
:: Processing mailbox test@myorganization.com failed with error:
A connection attempt failed because the connected party did not properly respond after a period of time,
or established connection failed because connected host has failed to respond. (outlook.office365.com:443).
A connection attempt failed because the connected party did not properly respond after a period of time,
or established connection failed because connected host has failed to respond. (outlook.office365.com:443).
A connection attempt failed because the connected party did not properly respond after a period of time,
or established connection failed because connected host has failed to respond.

Please help me. What should I do in this situation? How can I fix this?
aeph
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Re: Backup email M365 problem

Post by aeph »

Let them run into a retry.

If this is the initial backup, it may happen that the first few runs return a corresponding message. These connection problems usually resolve themselves during the retries. Give the job time.
karsten123
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Re: Backup email M365 problem

Post by karsten123 »

disable exo throttling for initial backup
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