Bad Request (400)

[Daithi]

Hi,

We're seeing about 11 users get these errors. All show folders. I've checked the forums and this might indicate SharePoint AV, but that seems to be point to individual items, not folders?

Processing OneDrive Username (https://esriie-my.sharepoint.com/personal/username) finished with warning: Failed to backup item: /personal/username/Documents/Test, The remote server returned an error: (400) Bad Request.

I'll log a support call in any case but just wondering if I'm missing anything

Thanks

[Polina]

Hi Daithi,

Right, the error indicates that VBO cannot access some individual files, and AV is one of the most common reasons for that.
You can also do a quick check and try to open the affected files directly from OneDrive.

Thanks!

[Daithi]

Thanks, so the fact that's showing folders is irrelevant, it could be the same AV issue? That's fine. Is it best to check this via OneDrive on Web?

Actually, it seems like these folders are actually other people's folders that have been shared with that user?

[Polina]

My bad, I overlooked the point that the error message only specifies a folder. Still, it's worth checking it via the Web, and please continue working with support.

Thanks!

[f.neumann]

Any news on this?
We have the same problem - you can reproduce by "Add Link to my OneDrive" within a folder in SharePoint Online.
The Error occurs on those linked folders within OneDrive Backup!




Results in:

Code: Select all

Warning: Recording failed item: 137, XXXXX-XXXXXXXXXX-XXX (Uri: https://XXXXXXXX-my.sharepoint.com/personal/XXXXXXXXXXX, list ID: XXXXXXXXXXXX): Failed to backup item: /personal/XXXXXXXX/Documents/Dokumente, Der Remoteserver hat einen Fehler zurückgegeben: (400) Ungültige Anforderung....

[Mike Resseler]

Florian,

Please contact support. I am a bit surprised you get it now since the error automagically (:-)) disappeared. However, if you are still suffering from it, support can help you.

[f.neumann]

Hi Mike,

thanks, i'll open an support case.

We'd like to minimize Warnings/Errors that need to be investigated manually, so it would be great to ignore/hide those warnings in onedrive backup, that might not need further investigation as these linked files/folders are already backed up within sharepoint backup. So the error/warning still persists an did not disappear magically although i can reproduce this warning?

[Mike Resseler]

Florian,

Not sure if I understand what you mean?

[f.neumann]

Mike,

same here
I'll wait for support to answer on my case!

[Mike Resseler]

Florian. Should be OK. We have a way of dealing with it. It seems that MSFT is rolling it out region per region. Considering that the first region with the issues is not seeing it anymore, I figured they stopped deploying it but apparently they are not.

The fix shall also be included in the upcoming 5b release, which is due very soon

[f.neumann]

Mike,

thanks - that's good to know! Then i'll be patient until release of 5b!

Thank you very much!

[Mike Resseler]

Florian,

When I say soon it can be one or two weeks, can you remain with this issue until that long?

[f.neumann]

Mike,

sure - no problem! I'll note down the users, that are affected / that use this feature and will ignore warnings until 5b.

[Polina]

5b is live now
For the list of fixed issues, see this KB https://www.veeam.com/kb4092

[Switchie_Urs]

on 5.0.1.179 here. a couple of days ago (400) bad request errors started popping up again, this time in TEAMS jobs. opened Case #04676874

[andre.simard]

Hi,

i'm also on 5.0.1.179 and i also have the (400) bad request errors in the TEAMS jobs.
case #04677820

[Switchie_Urs]

got a hotfix from support. TEAMS job now runs without a hitch.

[andre.simard]

Hi Switchie,

Do you have a hotfix number that i can request to support?

Thank you

[Switchie_Urs]

Hi Andre,

no hotfix number given but it was Veeam.Graph.Teams.dll along with instructions on where to replace the previous version (two paths)

good luck!

[Polina]

Hi Everyone,

The hotfix is indeed now available via support. There's no specific fix number to ask for, you need to describe the issue and our engineers will provide you with the instructions.

Thanks!

[shah.ahsan]

Exact same issue as raised by others, multiple Teams are erroring with Failed to process team: XXXXXXXX. Value cannot be null. Parameter name: token. The remote server returned an error: (400) Bad Request. Raised a support ticket 04687446.

[Mike Resseler]

Shah,

Welcome to the forums. Thanks for posting the support ticket. What version are you running at this moment?

[RobertRR]

I'm getting the same exact issue when it comes to multiple Teams Sites. Error: Failed to process team:. Value cannot be null. Parameter name: token. The remote server returned an error: (400) Bad Request. I have yet to open a support case as I'm still waiting for a call back to speak with a technician.
I am running version: 5.0.1.179

[Mike Resseler]

Hi RobertRR,
Welcome to our forums.

Please open a support case. I'm not sure what you mean with a call back from a technician?

[mobregon]

Hi,

I'm also having same problem with ""Value cannot be null. Parameter name: token. The remote server returned an error: (400) Bad Request.""
I opened a technical case Veeam and as per Support in order to fix: Case # 04698391

HotFix is publicly available here: https://www.veeam.com/kb4123

Thanks,
MO.

[Mike Resseler]

Thanks Mario

Welcome to the forums! And yes, this hotfix should help you.

[vnewbie99]

Hi,

I notice It looks like I have files with zero byte on my SharePoint Online site which causes Bad Request errors. Is this expected? Is there a workaround to skip such warnings? I am hoping to skip such errors and be able to see the real status of my daily backup. Currenlty it's always Warning because of the zero byte files. I will also find out from data owner to see whether they can avoid creating such zero byte files. An example of the message in my alert email:

Processing site ... finished with warning: Failed to backup item: /.../9DDE3610, The remote server returned an error: (400) Bad Request.

Thank you.

[Natalia Lupacheva]

Hi @vnewbie99,

could you please specify the version you use?
Please also check this thread, might be the cause of your issue.
Anyway, for the logs analysis you will have to open a Support ticket. When you open it, please share your case ID.

Thanks!

[vnewbie99]

Hi @Natalia Lupacheva,

Thanks for the link. I've just updated it to 5.0.1.207 and will update this thread on how the tonight's backup go. Thank you.

[Natalia Lupacheva]

@vnewbie99,

I've moved your post to the existing topic to keep similar issues in one thread.
Please keep us informed after update.

Thanks!