EMail notification: is it done via the proxy processing the job

[rtheseeker]

I was just wondering if VBO uses the proxy server to send email notifications
From the main VBO we can send notifications however jobs are failing to send notification
looking at the logs it appears it is using the proxy server
I thought noficiations go via the VBO server; is there a way to change this

Code: Select all

21.06.2024 11:37:23.259]  146 (9096) Error: Failure sending mail.
[21.06.2024 11:37:23.259]  146 (9096) Type: System.Net.Mail.SmtpException
[21.06.2024 11:37:23.259]  146 (9096) Stack:
[21.06.2024 11:37:23.259]  146 (9096)    at System.Net.Mail.SmtpClient.Send(MailMessage message)
[21.06.2024 11:37:23.259]  146 (9096)    at Veeam.Engine.Mail.SmtpSender.Send(CancellationToken cancellationToken)
[21.06.2024 11:37:23.259]  146 (9096)    at Veeam.Archiver.Proxy.Integration.Reporting.EmailNotificationSender.SendViaCustomSmtp(EmailMessage emailMessage, IEmailNotificationConfig config, IEmailCredentials credentials, EmailAttachment emailAttachment, Int32 timeoutInSeconds, CancellationToken cancel)
[21.06.2024 11:37:23.259]  146 (9096)    at Veeam.Archiver.Proxy.Integration.Reporting.EmailNotificationSender.Send(EmailMessage emailMessage, IEmailNotificationConfig config, IEmailCredentials credentials, Guid mailServerId, EmailAttachment emailAttachment, Int32 timeoutInSeconds, CancellationToken cancel)
[21.06.2024 11:37:23.259]  146 (9096)    at Veeam.Archiver.Proxy.Integration.Reporting.EmailNotificationSender.<>c__DisplayClass4_0.<SendEmail>b__0()
[21.06.2024 11:37:23.259]  146 (9096)    at Veeam.Core.AsyncSafe.Call(Action action)
[21.06.2024 11:37:23.259]  146 (9096)    at Veeam.Archiver.Proxy.Integration.Reporting.EmailNotificationSender.RetrySend(Action sendAction, CancellationToken cancel)
[21.06.2024 11:37:23.259]  146 (9096) Error: Unable to connect to the remote server

[Mildur]

Hello Rajeev

Our proxies can process backup jobs independent in case the management server is offline (for 48 hours). Therefore the proxy server has to be able to do all the work itself. Mail notifications as well.
May I ask you to share why your proxy server shouldn't be allowed to send out mails?

Best,
Fabian

[rtheseeker]

it is just that we have multiple proxy servers and we just wanted the notification to be via the main VBO server to adviod adding more firewall rules for each proxy server as currently we use a smtp server to send emails; anyways I will either have those exception made or may be look to use the Offfice365 email( Mordern authentication that should take care of the issue though right; as proxies would have access to Office365 )