Unable to log in to Veeam Backup for Azure after update

[Mattas]

Hi all,

So after updating Veeam and Ubuntu to the latest versions, I am unable to get past the login page.

I can see the log in page fine, I can log in, but after logging in it gives me a screen that says:

Something went wrong in Veeam Backup for Azure.

Try refreshing the page.
(details in Browser Console Log)

Edit: Veeam Support Case 05905864

[nielsengelen]

Hi,

This is a technical issue which is best handled via support.

To clarify, you used to built-in updater to install the latest security patches? Or did you log in via SSH and do a dist-upgrade (which is not supported)?

[Mattas]

Hi,

I used the built in updater. I agree that support would be the best to assist, but they are closing my ticket due to no availability, so this is my best bet

[nielsengelen]

Hi Marcus,

Let me look into this then to make sure u can get help.

[nielsengelen]

Just as an extra question in the mean time, did you already try to reboot the appliance and see if that resolves it?

[nielsengelen]

Hi Marcus,

Small update; we will assist you via the case and look into resolving it. Sorry for the delay.