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pmansfield
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Creating a Proxy server times out

Post by pmansfield » Nov 09, 2017 4:42 pm

I'm fiddling around with getting my backups into Azure for offsite storage, and have am having an issue creating a VBO Proxy.

On-Prem I have a B&R server with VBO also installed. In Azure I have setup another B&R server, and I have a backup copy job running OK.
I tried to use the VBO Console to create a Proxy on the Azure B&R server, and it all runs fine until it gets to configuring the Proxy when I get the error:
09/11/2017 16:32:43 :: Configure proxy. Error: The open operation did not complete within the allotted timeout of 00:00:00. The time allotted to this operation may have been a portion of a longer timeout. :: 0:01:03

I've hit retry a few times, and it's always the same. After 1m3s it times out. Is there anything I can do to extend the timeout?

Alternatively I'm open to ideas if there's a better way to get my mailbox backups into Azure (in addition to having a copy on-prem).

Mike Resseler
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Re: Creating a Proxy server times out

Post by Mike Resseler » Nov 09, 2017 5:43 pm

Are the necessary firewall ports open between VBO and the VM in Azure that holds the proxy?

vmniels
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Re: Creating a Proxy server times out

Post by vmniels » Nov 09, 2017 8:11 pm

Full port list is available in our userguide: https://helpcenter.veeam.com/docs/vbo36 ... tml?ver=15

Can you doublecheck if these are open as Mike requested?
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pmansfield
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Re: Creating a Proxy server times out

Post by pmansfield » Nov 10, 2017 2:40 pm

Thanks - I added the Windows Firewall rules for those ports and the proxy is now setup.

pmansfield
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Re: Creating a Proxy server times out

Post by pmansfield » Nov 10, 2017 3:04 pm

After all that, I can't create a second job that includes all mailboxes. So it looks like I'll need to get B&R to do a File Copy job to get the files offsite instead.

Mike Resseler
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Re: Creating a Proxy server times out

Post by Mike Resseler » Nov 11, 2017 8:16 am

Pmansfield,

I'm not sure I understand. What do you mean with secondary job? There is no secondary job in VBO. If you want to follow the 3-2-1 rule you best protect the VM (VBO and/or proxy) and do a backup to a VBR repository

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