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pufferdude
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Do I get 10 free licenses even when paying?

Post by pufferdude » Dec 03, 2019 7:59 pm

We have purchased 25 licenses of O365 backup for our most important users. I just wondered if it was expected that we would ALSO be allowed 10 more free users like I got with the community edition? (If so, I don't see them in my environment). I can see arguments both "for" and "against" this idea, but it does seem a little odd to me that you get "penalized" (you "lose" 10 free licenses) when you move from community edition and start paying.

If there's a way to get those 10 free (additional) licenses in my paid environment, I'm all ears!

nielsengelen
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Re: Do I get 10 free licenses even when paying?

Post by nielsengelen » Dec 04, 2019 8:25 am

This is currently not possible. The community edition is our gift to the community for those who have 10 or less users to use it. It’s also used for testing, homelabs, fanatics,...
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Polina
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Re: Do I get 10 free licenses even when paying?

Post by Polina » Dec 04, 2019 9:49 am

Jim,

If you have a paid license and need a few more accounts you can benefit from our grace accounts offered. Please check out the documentation on this matter.

Mike Resseler
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Re: Do I get 10 free licenses even when paying?

Post by Mike Resseler » Dec 04, 2019 10:17 am

Hey Jim,

On top of that, I don't see paying as a penalty since you get support on it, while support on community edition is on a best effort basis

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