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derrick@work
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Object reference not set to an instance of an object.

Post by derrick@work » Oct 31, 2016 2:01 pm

My job will run for about 55 minutes and than fail with error "Object reference not set to an instance of an object."

I'm seeing this in the log:

Code: Select all

10/29/2016 10:45:28 AM   15 (4056) Error: Object reference not set to an instance of an object.
10/29/2016 10:45:28 AM   15 (4056) Stack:
10/29/2016 10:45:28 AM   15 (4056)    at Veeam.Archiver.Source.SyncPage.SaveChanges(IFolderRepository repository)
   at Veeam.Archiver.Source.ItemProcessor.ProcessFolder(Byte[] id, ExFolder folder, Byte[] currentState)
   at Veeam.Archiver.Source.ItemProcessor.<>c__DisplayClass5_0.<Process>b__0()
   at Veeam.Archiver.Source.FolderRetry.<>c__DisplayClass9_0`1.<Process>b__0()
   at Veeam.Archiver.Source.FolderRetry.Process(Action action)
   at Veeam.Archiver.Source.FolderRetry.Process[T](Func`1 func)
   at Veeam.Archiver.Source.ItemProcessor.Process(ExFolder folder)
   at Veeam.Archiver.Source.FolderProcessor.DoWork(CancellationToken cancel)
   at Veeam.Archiver.Source.WorkAction.WorkWrap(CancellationToken cancel)
10/29/2016 10:45:28 AM   17 (4060) Job processing failed

Mike Resseler
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Re: Object reference not set to an instance of an object.

Post by Mike Resseler » Oct 31, 2016 2:21 pm

Hi Derrick,

1. Did you implement this fix? veeam-backup-for-microsoft-office-365-f ... ml#p213276

2. Did you try to cancel / stop the job?

3. How many mailboxes / data are we talking about

4. Is it a full (first one) or incremental?

thanks

Mike

derrick@work
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Re: Object reference not set to an instance of an object.

Post by derrick@work » Oct 31, 2016 2:33 pm

Hi Mike, thanks for the reply. Answers to your questions below.

1. Did you implement this fix? veeam-backup-for-microsoft-office-365-f47/veeam-backup-for-microsoft-office-365-t37778.html#p213276
-I did and that fixed another issue I was having. " Error: An entry with the same key already exists."

2. Did you try to cancel / stop the job?
-I didn't do this.

3. How many mailboxes / data are we talking about
-There is about 148 mailboxes in that job. I'm guessing but probably around 300GB of data.

4. Is it a full (first one) or incremental?
-It's the first run so I'm guessing it's full. I couldn't find the option for incremental/full so I'm not sure.

Mike Resseler
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Re: Object reference not set to an instance of an object.

Post by Mike Resseler » Oct 31, 2016 2:35 pm

If it is the first run, then it is a full.

Can you store the logs on a google drive / dropbox / onedrive / your own choice of sharing platform :-) and PM me a link? I would like to get this to the DEV and QC teams for review

Thanks

Mike

Mike Resseler
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Re: Object reference not set to an instance of an object.

Post by Mike Resseler » Nov 02, 2016 6:04 pm

Derrick,

We have a new version that should fix the issues. This is the release candidate. You can find all the information here: veeam-backup-for-microsoft-office-365-f ... 38574.html

derrick@work
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Re: Object reference not set to an instance of an object.

Post by derrick@work » Nov 02, 2016 8:38 pm

Thanks Mike! I just got this installed and will run the backup tonight.

I will update you with my results.

Mike Resseler
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Re: Object reference not set to an instance of an object.

Post by Mike Resseler » Nov 02, 2016 8:39 pm

Awesome! Hoping for good results ;-)

derrick@work
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Re: Object reference not set to an instance of an object.

Post by derrick@work » Nov 04, 2016 1:34 pm

Working great now!

Mike Resseler
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Re: Object reference not set to an instance of an object.

Post by Mike Resseler » Nov 04, 2016 5:42 pm

Derrick,

Great news! Care to share some of your statistics (# of mailboxes, speed, # of data etc...?)

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