Possible localization bug

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Possible localization bug

Veeam Logoby mme@coretech.dk » Mon Oct 17, 2016 12:15 pm

When restoring an item to a user that has a different language than English, the restored mail item goes to “Inbox” folder and not the localized Inbox folder – for Danish: Indbakke:

Restored items is transferred to folder Inbox:
Image

But the primary Inbox is Indbakke:
Image


So the user never sees the effect of the restored mail items.
mme@coretech.dk
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Re: Possible localization bug

Veeam Logoby foggy » Mon Oct 17, 2016 12:32 pm

Thanks, Morten, we'll take a look, however this looks like more a Veeam Explorer for Exchange issue to me.
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Re: Possible localization bug

Veeam Logoby foggy » Mon Oct 17, 2016 1:34 pm

Did you have Inbox folder prior the restore or it was created by VEX?
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Re: Possible localization bug

Veeam Logoby Kostya » Mon Oct 17, 2016 4:53 pm

Morten, these two screenshots show different messages.

Could you please answer these questions? Should help in understanding your issue:

  • What is the subject of the test message?
  • What was the original folder (when the backup job started) for this message?
  • What were the steps/options for restore?
Thanks.
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Re: Possible localization bug

Veeam Logoby mme@coretech.dk » Sun Nov 06, 2016 9:17 pm

Sorry for late response.

The screenshots are different yes, the first shows the "Inbox" folder where I restored 2 mailitems, and the second shows "Indbakke" (Inbox in danish) where I have one mail left (so I started with 3 in total). The 2 mails from Indbox was deleted in Indbakke, and then later restored in the VEEAM Explorer to Inbox (this only showed the english names).

Also, I did'nt in fact have any folder called Inbox before I restored the mailitems, so seems like veeam have created the folder itself. And this Inbox folder is not the right Inbox folder = new mails arrive at Indbakke and not this new Inbox folder. I have not yet integrated the account with Outlook, so it could work there.

It was a trial office365 I tried on that just ended, so can't replicate it right now.

Anyone else experienced this ?
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Re: Possible localization bug

Veeam Logoby Mike Resseler » Mon Nov 07, 2016 10:25 am

Morten,

Thanks for coming back to us with the explanation. Our team will certainly have a look at it. In the meantime we have an RC available if you want to try again (and open a new trial account ;-)) veeam-backup-for-microsoft-office-365-f47/download-of-veeam-backup-for-microsoft-office-365-relea-t38574.html

Cheers
Mike
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Re: Possible localization bug

Veeam Logoby Mike Resseler » Tue Nov 08, 2016 1:34 pm

Morten,

We don't seem to be able to succeed in reproducing this issue. I know you can't replicate it again (since it was a trial account) but if you have any memory of settings / parameters that you specifically used, it could be very helpful.

thanks
Mike
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