Adding Repository to SOBR error

[jsull]

I'm getting this error when I try to add an existing repository to an existing SOBR:

Code: Select all

[i]Failed to save scale-out backup repository:
Unable to update database references for SOBR backup parts 'Backup Copy Myjob' stored on extent 'Backup Repository Temp'.
Unable to update database references for SOBR backup parts 'Backup Copy Myjob' stored on extent 'Backup Repository Temp'.
There is no metadata for backup 'Backup Copy Myjob' on SOBR extents.[/i]

I'm using this article - https://www.veeam.com/kb2236
"If you have a SOBR and need to introduce new backups:" Step 5 is where it's failing. The existing repository and the SOBR are working correctly.

Thanks,
John

[veremin]

What is your support ticket ID for this issue (it's required while posting about technical problems)? Thanks!

[jsull]

Didn't realize that was required. I'll start a help ticket.
Thanks.

[veremin]

Yep, for general questions you don't need one, but as soon as there is a technical issue, we need to check your infrastrucutre and debug logs, and this is what support ticket is needed for.

Please, provide ticket number here (once you get one) for the convenience of future readers.

Thanks!