ALL Backups are not continuing...waiting for backup infrastructure resources availability

[spider32]

Case # 05343179

First time this occurred in our environment. There seems to be one job that locked up VBR and the remaining jobs after this job are in a wait state.

There were several jobs that finished successfully prior. The job in question was 78% done when it got this "waiting for backup infrastructure resources availability". All the other jobs that started after are all in wait state.

I rescan the SOBR and got a lot of warnings: Failed to import backup path....

We are using Netapp CIFS shares as the target repo. We have another VBR that does not have any issue going to the same appliance. I can connect to the shares just fine using Window explorer.

Any suggestion what to look for?

[PetrM]

Hi Alexander,

Please continue to work with our support team as we cannot handle technical issues over the forum posts without debug logs examination and remote access to the infrastructure. I'm sure that our engineers will propose a solid troubleshooting plan to resolve this problem.

Thanks!

[spider32]

Definitely, I'm continuing to work with your support team. Veeam recommends also using the FORUM as another source of resource that's why I brought the issue in this forum. I know the forum does not replace technical support but it can add value and spark ideas that may lead to problem resolution or issue understanding.

Thanks

[Gostev]

Veeam recommends also using the FORUM as another source of resource that's why I brought the issue in this forum.

Please note that Veeam specifically asks not to bring environment-specific issues to this forum. Please don't just ignore these rules in the future.