Availability for the Always-On Enterprise
lavvaf
Lurker
Posts: 1
Liked: never
Joined: Oct 27, 2018 6:45 pm
Full Name: Alireza Lavvaf
Contact:

Re: All instances of the storage metadata are corrupted.

Post by lavvaf » Oct 27, 2018 7:22 pm

Hi,
unfortunately our backup files header corrupted (encrypted by Ransomware). could you please help us to recover damage file (repair header VBK files). we had recovered SQL backup file by repair headers, but we couldn't find any tools to repair Veeam backup header!
Please Help!

Vitaliy S.
Veeam Software
Posts: 21714
Liked: 1305 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: All instances of the storage metadata are corrupted.

Post by Vitaliy S. » Oct 27, 2018 7:33 pm

Hi Alireza,

There is no out-of-the-box way/tools to repair the header of the VBK file. I would suggest contacting our support team, they might be able to assist you with this, though no guarantees.

On a side note, I know that right now this might sound inappropriate, but please consider following a 3-2-1 rule next time to be protected from these cases.

Thanks!

Post Reply

Who is online

Users browsing this forum: Bing [Bot] and 35 guests