Comprehensive data protection for all workloads
lavvaf
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Full Name: Alireza Lavvaf
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Re: All instances of the storage metadata are corrupted.

Post by lavvaf »

Hi,
unfortunately our backup files header corrupted (encrypted by Ransomware). could you please help us to recover damage file (repair header VBK files). we had recovered SQL backup file by repair headers, but we couldn't find any tools to repair Veeam backup header!
Please Help!
Vitaliy S.
VP, Product Management
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Full Name: Vitaliy Safarov
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Re: All instances of the storage metadata are corrupted.

Post by Vitaliy S. »

Hi Alireza,

There is no out-of-the-box way/tools to repair the header of the VBK file. I would suggest contacting our support team, they might be able to assist you with this, though no guarantees.

On a side note, I know that right now this might sound inappropriate, but please consider following a 3-2-1 rule next time to be protected from these cases.

Thanks!
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