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Posts: 25
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Joined: Jan 14, 2015 2:23 am
Full Name: John Luce

Appearance of non-existing disk GUID

Post by jluce » Aug 14, 2015 6:49 pm

I know that this was supposedly fixed but for the second week in a row, starting at noon. All of the scheduled Veeam backups fail with a non-existent disk GUID being the bane of the problem.

The error is "8/14/2015 2:28:25 PM :: Task failed Error: Disk '3fa5e2ee-c83c-4a23-8544-837ddc3b2224' not found."

Of course Veeam KB2012 action corrects this issue. However this is now happening and we are running Veeam It's strange as Veeam worked for several months before this kicked up.

Veeam Software
Posts: 6970
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Joined: May 21, 2014 11:03 am
Full Name: Nikita Shestakov
Location: Prague

Re: Appearance of non-existing disk GUID

Post by Shestakov » Aug 17, 2015 8:39 am

Hello John,
Did you remove wrong disks` IDs as described in the KB?
Have you contacted Veeam support team? If yes, please provide support case number as required by the forum`s rules.

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