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Vitaliy S.
Product Manager
Posts: 23997
Liked: 1786 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
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Lost access to private Veeam Cloud & Service Provider forums?

Post by Vitaliy S. »

What happened?
If you recently lost access to the private VCSPs forums, this was due to the new automatic membership sync script that checks if:
1. Your company is registered with Veeam as a VCSP
2. Your forum account's email address matches your company's domain name.

How to fix it?
1. Make sure your company is still registered as a VCSP with Veeam.
2. Update your forum account to use an email address based on your company's domain name.
3. Re-apply to the Cloud and Service Providers forum user group using the User Control Panel. If your forum user domain address matches the domain name of a company that is a registered VCSP, your membership will be automatically approved by the script within 24 hours.

Thanks and sorry for the inconvenience!

IbrahimSPB
Lurker
Posts: 1
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Joined: May 04, 2016 11:09 am
Full Name: Ibrahim
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Re: Lost access to private Veeam Cloud & Service Provider forums?

Post by IbrahimSPB »

Hi, Vitaly,

I have a question regarding Memebership in VCSP group.
Are Aggregators allowed to access it?

Thanks,
Ibrahim

Vitaliy S.
Product Manager
Posts: 23997
Liked: 1786 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: Lost access to private Veeam Cloud & Service Provider forums?

Post by Vitaliy S. »

Hi Ibrahim,

Yes, If they are also marked as a VCSP in the ProParter portal.

Thanks!

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